Aramark Destinations · 3 weeks ago
System Quality Assurance Manager
Philadelphia, PA, US, 19104
Full-time
Onsite
Entry, Mid Level
1+ years expAramark Healthcare+ is seeking a System Food Service Quality and Standards Manager for The Children's Hospital of Philadelphia. The role involves engaging with managers and associates to manage safety, sanitation, and compliance in food service operations, as well as developing corrective action plans and facilitating training.
Hospitality
Responsibilities
Conduct regular on-site Quality Assurance Audits utilizing the Aramark Productivity Portal
Develop and implement corrective action plans for locations identified as not meeting Aramark Standards as it relates to food ordering, production and service
Focus on implementation and training of Aramark’s 5 P’s of Food Management
Work with client constituents to develop training material for client front line staff
Work with VPO, DM’s and Director of Culinary to develop various training material to assist in driving operational outcomes to the operating locations
Continually seek to improve performance; hold staff accountable for challenging goals
Provide leadership in the implementation and maintenance of internal control and business process improvement initiatives
Develop and be accountable for a culture that creates a safe work environment
Develop and execute a process for monitoring, testing and reporting compliance
Identify risks or opportunities to strengthen internal controls and present recommendations for process improvement initiatives
Covers as a culinary supervisor on weekends when assigned to work and as needed
Qualification
Required
Bachelor's degree or equivalent experience
Requires at least 1-3 years of experience in a food service management role
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Note: This client location requires working on site to be fully vaccinated against COVID-19 before start date as well as fingerprinting and child abuse clearance
Preferred
Culinary degree
Healthcare experience
SERV Safe certification and/or HACCP knowledge
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Caroline McCulley
Talent Acquisition Partner - Destinations
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