Aramark Destinations · 2 months ago
Data Analytics Manager - NY District
Aramark Destinations is a leader in food and facilities management, focusing on enhancing guest experiences in the sports and entertainment industry. The Data Analytics Manager will leverage consumer analytics to improve operations, present insights to management, and lead a team of data analysts to drive data-driven decision-making.
Hospitality
Responsibilities
Leverage consumer analytics to understand customer purchasing behavior across Aramark’s Sports + Entertainment venues in the NY District, supporting Citi Field, Hartford HealthCare Amphitheatre, and Clover Park
Analyze business performance data from a multitude of sources including labor tracking, Point of Sale, and inventory management systems to identify opportunities to improve operations and recommend data-driven action plans
Present data insights to senior management and clients clearly telling the data story and providing actionable recommendations
Lead the creation and development of key performance reporting to multiple stakeholders including the Aramark operations team and clients
Identify opportunities to create and meet consumer demand. Work with internal and external strategic partners to pilot new concepts to advance customer experience across venues
Partner with clients on conducting research on hospitality across premium, suites, and concessions consumers
Generate ad-hoc analyses to measure the outcome of short-term strategies. Work with cross-functional teams to define insights and analytics required to measure success
Innovate ways to streamline the collection and synthesis of information by improving business processes and organization
Design compelling data visualizations and reports to effectively present complex data insights to stakeholders and clients
Manage and mentor a team of data analysts, overseeing project deliverables, and fostering a culture of data-driven decision making
Qualification
Required
Must be legally authorized to work in the United States without the need for current or future employment-based sponsorship from Aramark
Bachelor's degree is required in Mathematics, Statistics, Accounting or Finance or another scientific discipline. Master's degree a plus but not required
Minimum of 5-7 years of experience in an analytical function preferred
Excellent written and verbal skills and the ability to interface with multiple levels of management are essential
Strong organizational, project management and time management skills
Exhibits an analytical mindset, with curiosity to explore data to find new solutions or answers
Ability to effectively communicate findings, analysis, implications, and recommendations to varied stakeholder audiences
Moderate experience with SQL, Python, or R for data manipulation
Familiarity with AI in business context along with curiosity and drive to explore emerging AI technologies
Proven ability to lead and develop a team of data analysts
Extensive experience with the Microsoft Office package, specifically a high level of proficiency with Excel and PowerPoint
Must be able to work a flexible, event-driven schedule that aligns with business requirements as needed
Preferred
Minimum of 5-7 years of experience in an analytical function preferred
Experience developing in BI Tools (Ex. Power BI) a plus
Benefits
Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave
Disability coverage
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.