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Altice USA · 1 month ago

Senior Test Analyst - OSS/BSS

USA.NY.Bethpage-1111 Stewart

Full-time

Onsite

Senior Level

$93K/yr - $152K/yr

7+ years exp

Altice USA is a leading provider of Mobile, Broadband, and Video services in the United States. The OSS BSS Senior Test Analyst role is responsible for ensuring efficient processes and technologies, improving customer experience, and focusing on overall product quality through collaboration and data visibility.

Communications Infrastructure

Responsibilities

Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements

Translate business needs into clear functional and non-functional specifications

Conduct impact analysis of system changes across end-to-end processes

Develop and maintain comprehensive test strategies, test plans, and test cases

Perform functional, regression, integration and Performance testing

Apply automation frameworks to drive efficiency and repeatability in testing processes

Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM)

Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios

Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team

Implement and support automated testing tools and pipelines (CI/CD)

Identify opportunities to reduce manual effort and accelerate system validation

Champion best practices for test-driven development (TDD) and behavior-driven development (BDD)

Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products

Provide input into system stability initiatives and process re-engineering

Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off

Qualification

OSS/BSS testingTelecom domain knowledgeTest planningTest delivery toolsSQL Query knowledgeBroadband technologiesAgile/Scrum methodologyCollaborationProblem-solvingCommunication

Required

Bachelor's degree in computer science, engineering, information technology or related fields

Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing

Minimum 2-4 years of experience in leading test teams and a proven track record

Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO

Strong background in quality assurance or testing and validation processes, test planning, test strategizing

Strong experience conducting functional testing, regression testing, user portal testing and mobility testing

Experience with broadband technologies such as DOCSIS and FTTH and their network architectures

Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools

Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN

Proven testing tools knowledge for JIRA, Confluence, HP ALM

Experience in agile/scrum & waterfall methodology of SDLC

Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release – where applicable