Aramark Destinations · 2 months ago
Director, Portfolio Operations
Aramark Destinations is a company dedicated to providing exceptional experiences through food and facilities management. The National Account Director role involves developing and managing strategic relationships with key national accounts, driving sales growth, ensuring customer satisfaction, and overseeing day-to-day operations in collaboration with on-site General Managers.
Hospitality
Responsibilities
Manage and guide the activities of your management team
Set the strategic/tactical direction for each account
Develop and implement portfolio strategies for increasing sales and profits through national client
Create, build and maintain positive business relationships with Aramark's current and prospective clients
Grow existing annual customer revenues by adding new products and services, adding new locations and price increases
This individual will be charged with the overall account development, including proposals for expansion to sites served and services provided
Responsible to manage both client and Aramark budgets
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities
Qualification
Required
Bi-lingual in English & Spanish a plus
5-10 years of experience as a District Manager level or equivalent preferred including P&L responsibility within the hospitality, retail, or food and beverage industries
Bachelor's degree is generally required to be successful; advanced degree in business or related field is desired
Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgement and client/consumer interaction
Confirmed ability to hire, assess, develop, and grow hard-working talent
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues
Established communication and teamwork skills to work with all levels within the organization from the front-line associate through senior leadership
Strong customer focus and relationship-building capabilities
Strategic thinking and problem-solving abilities
High level of integrity and professionalism
Ability to work independently and as part of a team
Must be able to create systems and processes to manage remotely
Willing to travel up to 60%
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.