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Erie Insurance Group · 2 months ago

Catastrophe Property Adjuster- Remote / Work From Home + Regional Travel

United States

Full-time

Remote

Mid, Senior Level

$69K/yr - $111K/yr

5+ years exp

Erie Insurance Group is a Fortune 500 company that values diversity and inclusion among its 6,000 employees. The Catastrophe Property Adjuster role involves investigating and resolving property claims due to catastrophes while working remotely and traveling to support policyholders during critical times.

Property Insurance

Responsibilities

Investigate, evaluate, and resolve property claims resulting from catastrophes, natural disasters, and large-scale events

Conduct on-site inspections, estimate damages, and prepare detailed reports

Provide clear, empathetic communication to policyholders throughout the claims process

Partner with claims teams and external resources to deliver fair and timely resolutions

Represent ERIE Insurance with professionalism and compassion in the field

Establishes immediate contact with Policyholders regarding their loss, driving to site of damage within assigned territory or other if required

Sets and manages adequate reserves within designated authority

Properly identifies and assesses damage. Determines liability and total value of claim

Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder

Properly documents claim files with all activities and submits final report to file for closure

Determines or declines payment and issues checks as required. Negotiates claims with plaintiff attorneys when necessary

Assigns and supervises the handling of property losses by independent adjusters when necessary. Advises claims adjusters regarding handling of claims

Attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department

Assists assigned field office(s) as necessary when not on Catastrophe Duty; brings assigned property claims to conclusion

Provides monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled

Qualification

Property Claims HandlingStructural Damage RepairEstimating SoftwareAssociate in Claims (AIC)Self-DevelopmentCommunication SkillsNegotiation SkillsProblem-Solving SkillsCustomer FocusCollaboration

Required

High school diploma or equivalent required

Five years of claims handling experience, or equivalent, including two years of property claims handling experience, required

Strong technical knowledge of structural damage repair and valuation techniques or equivalent required

Valid driver's license and good driving record required

Position requires the incumbent to serve on the Catastrophe Team as a first responder which will include frequent travel on short notice to other locations for periods in excess of two consecutive weeks