Crown Linen Service, Inc. · 1 week ago
Customer Development Representative
Brockton, MA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $90K/yr
2+ years expCrown Linen Service, Inc. is a trusted partner helping businesses look their best and run efficiently. They are seeking a dynamic Customer Development Representative to drive revenue growth within their established customer base by uncovering opportunities and deepening relationships.
CommercialCustomer ServiceLaundry and Dry-cleaningRentalTextiles
Responsibilities
Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts
Identify and close upsell and cross-sell opportunities for additional products and value-add services
Develop strategies to grow 'share of wallet,' increase product placements, item mix, and service usage per account
Partner with sales and service leadership to develop customized customer-growth plans and closing strategies
Collaborate with production and service teams to ensure a smooth rollout of new business wins
Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence
Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow
Position Crown Linen as a strategic business partner, not just a vendor
Gather customer feedback and relay insights that drive innovation and service improvements
Maintain a healthy pipeline of opportunities within assigned routes and accounts
Log all activity in the CRM, including visits, proposals, and closed business
Meet or exceed monthly and quarterly goals for incremental revenue growth
Provide weekly updates highlighting wins, opportunities, and competitive activity
Qualification
Required
2–5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries
Proven record of success upselling, cross-selling, or expanding services within an existing customer base
Exceptional relationship-building and consultative selling skills
Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike
Self-starter with a hunter's mindset and a passion for achieving measurable results
Valid driver's license and clean driving record
Proficiency with CRM systems, Microsoft Office, and route-management tools
Benefits
Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence.
Supportive leadership, extensive training, and the freedom to own your territory.
Company
Crown Linen Service, Inc.
Crown Linen Service, Inc is a customer-service oriented linen service operating in Mid-Missouri, the St. Louis Metro Area, and Southern Illinois.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase