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Bekaert · 1 month ago

Strategic Account Manager - Lifting & Mooring Solutions

United States

Full-time

Remote

Mid Level

3+ years exp

Bekaert is a dynamic company focused on innovative solutions and sustainable practices, seeking a Strategic Account Manager to strengthen relationships with key customers across the United States. The role involves managing a portfolio of accounts, driving growth through engagement and product adoption, and collaborating with various internal teams to ensure exceptional service.

Advanced MaterialsB2BIndustrial ManufacturingManufacturing

Responsibilities

Serve as the primary point of contact, ensuring a seamless and consistent customer experience

Develop deep, long-lasting relationships with decision-makers and influencers within each account

Advocate for customer needs internally while maintaining alignment with company strategy and values

Own and grow a portfolio of strategic accounts across multiple product segments

Identify and pursue cross-selling and up-selling opportunities to expand wallet share

Build account strategies that align customer needs with our commercial and growth priorities

Launch new solutions, technologies, and innovations with key customers

Lead pricing discussions, contract negotiations, and renewals with a focus on long-term value creation

Provide accurate monthly forecasts and maintain a healthy sales pipeline

Monitor account receivables and coordinate with internal teams to ensure timely payment

Meet or exceed annual sales goals for the assigned account portfolio

Partner closely with Customer Service, Operations, Marketing, Quality, and Logistics to deliver exceptional service

Work with the Key Account Leader and regional account teams to ensure alignment on strategy and execution

Provide market insights, competitive intelligence, and account performance updates to senior leadership

Resolve escalated customer issues through proactive communication and teamwork with technical and operational teams

Analyse customer trends, market conditions, and competitive activity to inform account strategies

Identify emerging customer needs and support long-term strategic agreements

Qualification

Sales experienceLifting operations experienceNegotiation skillsMarket analysisProject managementAnalytical skillsRelationship managementCommunication skillsPresentation skillsCross-functional collaboration