ADP · 3 days ago
Client Service & Product Support Consultant - 401K Consulting
Salem, NH
Full-time
Onsite
Entry Level
$47K/yr - $96K/yr
1+ years expADP is a comprehensive global provider of cloud-based human capital management solutions, and they are seeking a Client Service & Product Support Consultant. The role involves providing in-depth support and expertise to clients and partners regarding 3(16)/TPA services and related retirement services issues.
Bookkeeping and PayrollConsultingHuman ResourcesOutsourcingPaymentsSoftware
Responsibilities
Responsible for providing "in-depth" subject matter expertise and support to 3(16) and TPA providers, clients, and internal partners
Partner closely with 3(16)/TPA providers to drive resolution on issues related to 3(16)/TPA services, Form 5500 preparation and filing, billing, plan document amendments, and year-end testing
The role may involve project-oriented assignments
Typically maintains deep subject matter expertise in Retirement Services to enable research/resolution of client issues related to one or more products/platforms
Qualification
Required
1 year of directly related experience
Demonstrates strong oral/written communication skills
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc.)
Demonstrates ability to learn other proprietary system tools (Gateway, Omni, Power Image, and CEH)
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact
Knowledge of defined contribution industry with understanding of ERISA and IRS regulations regarding qualified plans
ASPPA (QKA) certification
Preferred
Client Service experience preferred
Benefits
Medical
Dental
Vision
Life Insurance
Matched Retirement Savings
Wellness Program
Short-and Long-Term Disability
Charitable Contribution Match
Holidays
Personal Days & Vacation
Paid Volunteer Time Off
And more.
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
H1B Sponsorship
ADP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (531)
2024 (386)
2023 (340)
2022 (523)
2021 (342)
2020 (353)
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
2026-01-22
GlobeNewswire
2026-01-20
Business Wire
2026-01-16
Company data provided by crunchbase