The Feinstein Group ยท 2 weeks ago
Host
The Feinstein Group is seeking a customer-focused Host to join their team. The role involves welcoming guests, seating them in the restaurant, and ensuring they enjoy an exceptional dining experience.
Restaurants
Responsibilities
Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Operate cash registers to accept payments for food and beverages
Answer the phone
Take to-go orders when necessary
Keep the host stand neat, tidy, and presentable for guests
Qualification
Required
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)
Preferred
Previous restaurant hosting or serving experience