Member Service Representative - Concord Gallery Branch jobs in United States
info-icon
This job has closed.
company-logo

Sun East Federal Credit Union ยท 2 months ago

Member Service Representative - Concord Gallery Branch

positionWilmington,DE,US
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Sun East Federal Credit Union of Aston, PA is seeking a Member Service Representative to join our team. This role focuses on providing exceptional customer service, promoting credit union products, and assisting members with their financial needs.

BankingFinancial Services
check
Diversity & Inclusion

Responsibilities

Provide exceptional customer service to our members by promoting credit union products and services to improve our members' financial well-being
Establish a rapport and listen carefully to recommend and cross-sell the best products and services to meet member needs
Open and close accounts, answer questions, solve problems, update member information, and process loan applications
Step into the teller line to process banking transactions accurately and efficiently while maintaining a balanced cash drawer
Work hard to achieve individual and team sales goals by keeping up to date on all credit union products and services
Promote the value that credit unions offer and enthusiastically promote our services to members

Qualification

Customer service skillsSales abilityBilingual skillsFinancial industry experienceBasic math skillsComputer skillsTransition roles

Required

High school diploma or equivalent
3 years of prior sales, customer service, or related experience
Proficiency in basic math and computer skills
Customer service skills
Sales ability
Ability to transition between multiple roles

Preferred

Previous financial industry experience
Bilingual skills

Benefits

Medical
Dental
Vision
Flexible spending account (FSA)
401(k) plan with company match
Life insurance
Interest rate reduction on loans
Employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events

Company

Sun East Federal Credit Union

twittertwittertwitter
company-logo
Sun East Federal Credit Union is a Federal Credit Union offering Online banking, loans, checking and savings accounts.
dateFounded in 1949
location
Philadelphia, Pennsylvania, USA
people-size51-200 employees
web-link
https://suneast.org

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Zack Stecher
SVP, Chief Financial Officer
linkedin
leader-logo
Florence David
SVP, Chief Operating Officer
linkedin

Recent News

Seattle TechFlash
Table of Experts: Credit unions
2025-08-01
Company data provided by crunchbase