Orchard · 2 days ago
Assistant Manager- 18053
Tacoma, WA
Full-time
Onsite
Entry, Mid Level
$19.36/hr - $20.36/hr
1+ years expOrchard Group is seeking an Assistant Manager with exceptional leadership skills and a passion for customer service. The role involves providing management coverage, supervising operations, and ensuring customer satisfaction while maintaining company standards.
Real EstateReal Estate InvestmentResidential
Responsibilities
Serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
Customer service interaction and management responsibility for more than 3 people
Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control
Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
Positions Supervised: Shift Lead (s) and Restaurant Team Member(s)
Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
Ensures food quality and 100% customer satisfaction
Ensures complete and timely execution of corporate & local marketing plans
Qualification
Required
(1 to 2) years of supervisory experience within the food service/retail/customer service industry
Serve Safe Certified
Ability to calculate/analyze data
Strong customer service skills required
Basic business math and accounting skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational and time management skills
Flexibility to work evenings, weekends, and holidays
High school diploma or equivalent
Benefits
Medical
Dental
Vision
Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
401K ( up to 4% Employer Safe Harbor Match)
Paid Sick Leave.
Paid Flex Days.
Paid Training
Free Employee Meal during Shift. (Discounts on a non-working day)
On-Going Career & Leadership Development
Company
Orchard
Orchard is a real estate firm that specializes in buying and selling homes.
201-500 employees
H1B Sponsorship
Orchard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$472MKey Investors
AccompliceRevolution GrowthNavitas Capital
2021-09-09Series D· $100M
2020-09-10Series C· $86M
2020-01-07Series B· $36M
Leadership Team
Court Cunningham
CEO & Founder
Christopher Smith
President
Recent News
Broadcastnow
2025-10-09
Morning Brew
2025-09-25
Company data provided by crunchbase