Healthcare Service Representative I – Patient Access Center – Kelsey Seybold Clinic: Pearland jobs in United States
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Kelsey-Seybold Clinic · 2 days ago

Healthcare Service Representative I – Patient Access Center – Kelsey Seybold Clinic: Pearland

positionPearland, TX
timeFull-time
remoteHybrid
seniorityEntry Level
money$16/hr - $24.23/hr
date1+ years exp

Kelsey-Seybold Clinic is part of the Optum family of businesses and is one of the nation’s leading health care organizations. The Healthcare Services Representative will be responsible for scheduling appointments, confirming them, and providing comprehensive service to resolve caller requests.

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H1B Sponsor Likelynote

Responsibilities

Scheduling appointments in a prompt and courteous manner utilizing a PC
Confirming appointments and handling cancellations in a timely, efficient and courteous manner
Problem solving for patients utilizing identified resources
Providing comprehensive service to facilitate a resolution for any caller request
Acquiring and maintaining computer skills to effectively utilize applicable software

Qualification

Customer serviceTelephone etiquettePC skillsCritical thinkingInsurance knowledgeEnglish fluency

Required

High School diploma or GED from an accredited program
1+ years of experience in a high-volume contact center OR 1+ years of customer service experience
Proven excellent customer service and telephone etiquette skills
Proven critical thinking skills
Proven ability to fluently speak, write and understand the English language

Preferred

2+ years of contact center or customer service experience with PC experience and knowledge of MS Word and Excel
Insurance knowledge of HMOs, PPOs, POS EPOs and indemnity plans
Proven ability to exercise good judgment in a high-volume contact center while maintaining a professional attitude

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

Company

Kelsey-Seybold Clinic

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The Kelsey-Seybold Clinic is a large multi-specialty clinic system located in Greater Houston
dateFounded in 1949
location
Kingwood, Texas, USA
people-size1001-5000 employees
web-link
https://www.kelsey-seybold.com/

H1B Sponsorship

Kelsey-Seybold Clinic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (3)
2022 (4)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
TPG
2022-04-04Acquired
2019-10-23Private Equity

Leadership Team

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Martin Littmann
Chief Technology & Information Security Officer (CTO & CISO)
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K
Kenneth Janis
Chief Operating Officer
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Recent News

MedCity News
Hospitals & Clinics Still Paid Unequally for Same Care, Research Shows
2025-10-11
Chron
What you should know as Houston tree pollen season gets going
2025-03-02
Business Journals
Kelsey-Seybold moves closer to operational goals with latest expansion
2024-04-20
Company data provided by crunchbase