Duke University · 2 months ago
Analyst, IT, SR - Professional Coding/Mid Revenue
Durham, NC, US, 27710
Full-time
Onsite
Mid, Senior Level
4+ years expDuke University is committed to compassionate care through its Patient Revenue Management Organization. They are seeking a Senior IT Analyst to support system optimization efforts in professional billing, coding, and revenue management functions, while collaborating with cross-functional teams to drive revenue integrity and operational efficiency.
EdTechEducationHigher EducationUniversities
Responsibilities
Lead system improvement efforts related to Epic with a focus on coding workflows, charge capture, and billing compliance
Eliminate obsolete edits, reduce redundancy in charge review, and increase automation through Epic charge handler enhancements
Leverage Epic functionality and incorporate other 3rd party AI autonomous coding and RM tools to reduce manual effort
Establish a structured approach to documentation standardization, workqueue management, and charge capture methodologies
Collaborate with clinical, coding, and IT teams to identify and address workflow inefficiencies and revenue cycle bottlenecks
Support and drive strategic charge capture initiatives that improve accuracy, timeliness, and financial outcomes
Participate in testing, validation, and implementation of Epic upgrades and new features affecting billing and coding processes
Monitor and analyze Epic work queues and system performance to inform improvement opportunities
Serve as a key liaison between Revenue Cycle leadership and Maestro Care teams, translating operational needs into scalable system solutions
Support Epic PB optimization efforts by maintaining a deep understanding of tools, configuration options, and coding workflows
Qualification
Required
Bachelor's degree or 4 years' experience equivalent to a degree
4 years pertinent experience
This person will be required to obtain Epic Resolute Professional Billing Office Administration for SBO and SBO Admin or Resolute Hospital Billing Office Administration for SBO and SBO Admin certification through a formal Epic training program. Training will commence on the first available date with Epic for up to a period of six weeks, and may include classroom instruction, project assignments, competency exams, and e-learning classes. Failure to obtain Epic Resolute PB or HB and SBO certification within the defined timeline may result in termination
Solid understanding of Epic application principles and system development lifecycle, with the ability to analyze, implement, test, and document IT solutions
In-depth knowledge of Epic PB workflows, particularly related to coding, billing, and charge capture optimization
Ability to identify and resolve workflow inefficiencies through system analysis and cross-functional collaboration
Strong problem-solving, analytical, and troubleshooting skills with a focus on system-driven solutions
Proficiency in gathering, interpreting, and leveraging workflow and operational data to inform system enhancements
Excellent written and verbal communication skills; able to work effectively with both technical teams and end users
Ability to manage multiple projects and priorities in a fast-paced environment
Able to work independently and adapt to changing business needs
Preferred
Some experience with SQL or relational databases preferred
Company
Duke University
Duke University is a private research university providing undergraduate and postgraduate education in medicine and other disciplines.
10001+ employees
H1B Sponsorship
Duke University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (274)
2024 (232)
2023 (202)
2022 (195)
2021 (148)
2020 (121)
Funding
Current Stage
Late StageTotal Funding
$71.15MKey Investors
North Carolina Biotechnology CenterUS Department of EnergyGlaucoma Research Foundation
2023-02-17Grant· $0.11M
2022-09-19Grant
2022-03-09Grant· $0.05M
Leadership Team
Barry Myers
Professor and Director
Dan Ariely
Professor
Recent News
2026-01-11
2025-12-18
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