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Playground · 2 months ago

Channel Partnerships Manager

Denver

Full-time

Onsite

Senior Level

$150K/yr - $180K/yr

5+ years exp

Playground is a company dedicated to making excellent child care accessible to all through their innovative software solutions. The Channel Partnerships Manager will be responsible for developing relationships with government and NGO partners, driving provider adoption of Playground's platform, and managing government-funded and non-profit relationships to maximize outcomes for child care providers.

Child CareEducationFinancial Services

Responsibilities

Develop Relationships with Government and NGO partners: Ensure that Playground is part of the conversation when government and NGOs invest in child care. Work with these partners to build a project plan that maximizes outcomes for the child care providers in their network

Manage Government-Funded and Non Profit Relationships: Serve as the primary point of contact for Government funded groups, shared services, and state government clients (including Iowa, Indiana, Kansas, Arizona, Texas, and more as we grow). Build trusted relationships with key decision-makers and craft tailored strategies to drive impact and growth across agencies

Drive Provider Adoption: Develop and execute strategies to increase adoption of Playground’s platform among childcare providers participating in state-funded programs. Design and lead webinars, training sessions, and support resources tailored to the unique needs of government stakeholders and their provider networks

Monitor Program Health: Track and analyze key performance indicators across government accounts. Anticipate risks and implement proactive solutions to improve retention and satisfaction

Qualification

Customer SuccessAccount ManagementGovernment SalesSaaS ExperienceContract ManagementHighly OrganizedCommunicationSelf-Motivated

Required

5+ years in Customer Success, Account Management, or Public Sector partnerships, ideally with government clients at the state level. SaaS, edtech, or govtech experience is a plus

Proven sales background: Must have carried a quota and met or exceeded sales targets, with demonstrated success in managing a book of business and driving revenue growth

Experience selling into government agencies, ideally at the state level; strong preference for candidates with SaaS, edtech, or govtech experience

Proven ability to manage complex, multi-stakeholder relationships and drive adoption and growth across accounts. Must have carried a quota in the past

Strong understanding of government procurement, contract management, and compliance, with a track record of driving customer satisfaction and reducing churn

Excellent communication skills with the ability to lead training sessions and present to senior-level stakeholders in both government and provider networks

Self-motivated, highly organized, and comfortable working independently while collaborating with cross-functional teams

Willingness to work in-person five days a week at our office in LoDo