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Maine Community College System · 6 days ago

STUDENT ACCOUNTS OPERATIONS & DATA SUPPORT SPECIALIST

Southern Maine - South Portland, ME 04106

Full-time

Onsite

New Grad, Entry Level

$20.17/hr - $22.71/hr

0+ years exp

Maine Community College System is seeking a Student Accounts Operations and Data Support Specialist to maintain the accuracy, efficiency, and integrity of student account data and financial processes within the Bursar’s Office. The role involves coordinating billing cycles, processing refunds and payments, and ensuring compliance with financial policies and regulations.

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Responsibilities

Process student account transactions, including tuition charges, fees, fee waivers, financial aid disbursements, and refunds. Maintain accurate student billing and account data in the Student Information System (SIS) and other financial platforms. Create and update batch processes for billing and account adjustments

Perform regular reconciliations of account balances, cash receipts, financial aid disbursements, and tuition revenues

Generate term-based financial reports, aging summaries, and audit logs to support decision-making and compliance. Assist with preparation of documentation and data for internal and external audits

Troubleshoot system issues and collaborate with IT and software vendors to resolve errors or improve workflows. Participate in testing system updates and enhancements related to student accounts. Help streamline operational procedures through process documentation and automation

Ensure all processes adhere to institutional, state and federal regulations, including FERPA and Title IV requirements. Maintain secure, organized records for financial transactions and reconciliations. Support preparation and documentation for audits and compliance reviews

Assist during peak operational periods (e.g; start of academic terms, financial aid releases) and provide backup coverage as needed. Collaborate with the Bursar to review and improve operational workflows. Support staff in navigating data reports or student account inquiries when referred

Lead and manage 1098-T processing and collection and taxation activities for delinquent accounts, working with internal teams and external agencies as necessary. Ensure compliance with federal, state and institutional regulations related to student accounts, financial aid disbursements, and cash handling policies