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Orange and Rockland Utilities, Inc. · 2 days ago

Sr Analyst, Gas Operations Damage Prevention

West Nyack, NY

Part-time

Onsite

Mid, Senior Level

4+ years exp

Orange and Rockland Utilities, Inc. is seeking a full-time Senior Analyst for their Damage Prevention team to support underground utility protection efforts. The role involves analyzing operations data, managing one call ticket volume, and developing tools to enhance operational efficiency while contributing to public safety and regulatory compliance.

EnergyInsuranceRenewable EnergySolar

Growth Opportunities

Responsibilities

Manage the increasing one-call ticket volume, construction activity and the required company and contractor resources to best prevent damage to the underground gas and electric systems

Perform qualitative and quantitative risk analysis of the increasing volume of one call tickets to prioritize the workforce in preventing underground gas and electric damages

Develop, implement, and maintain useful reporting, production assessment tools to support the operation

Evaluate completeness and accuracy of information for trending and analysis

Contribute to the Damage Prevention quarterly and annual reporting needs

Coordinate with internal and external groups on current and ongoing Damage Prevention efforts

Support the execution of compliance mailing programs

Support cost control efforts with invoice management, payment, and commitments

Support program effectiveness evaluation and metrics reporting

Support in the damage prevention education, marketing, and outreach efforts

Qualification

Data analysis toolsRisk analysisDashboard developmentUtility locatingGIS systemsOne-call systemsCustomer serviceCommunication skillsInterpersonal skills

Required

Associate's Degree and 4 years of related experience Technical or Engineering preferred

Must be flexible to handle multiple assignments, able to adapt to rapidly changing priorities, energetic, and meet deadlines and effectively interact with all levels of the organization, required

Ability to coordinate across departments and with external stakeholders including contractors and regulatory bodies, required

Proficiency in data analysis tools such as Excel, Power BI, or Tableau, required

Must possess excellent customer service, presentation, and communication (oral and written) skills, required

Must Have Strong Analytical, Technical And Interpersonal Skills, Required

Experience developing dashboards, reports, and performance metrics to support operational decision-making, required

Driver's License Required