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Sandvik · 2 days ago

Segment Manager Lead - Americas

Charlotte, NC

Full-time

Onsite

Senior Level

5+ years exp

Seco Tools, a subsidiary of Sandvik, is seeking a Segment Manager Lead to drive product, service, and solution development for global strategic accounts. The role involves leading growth initiatives, shaping strategy based on market insights, and fostering collaboration between strategic accounts and internal stakeholders.

Building MaterialIndustrialMachinery ManufacturingManufacturingMining

Comp. & Benefits

Responsibilities

Drive market share and revenue by aligning product, service, and solution development with customer needs

Identify market trends, segment needs, and competitive intelligence to influence product and service innovation

Act as a key liaison between strategic accounts and internal stakeholders in Product Offerings & Innovations, Business Development, and Partnerships

Support projects like taking indexable broaching to market—mapping customers, sharing knowledge, and enabling success

Forecast, track, and report on segment performance while sharing expertise across teams

Increase market share and revenue through targeted solutions

Build strong relationships with decision-makers and partners to unlock growth opportunities

Expand existing accounts and create new opportunities with proven business development skills

Promote and support products and services aligned with market demands

Drive knowledge sharing, coaching, and training across sales and support teams

Lead research, gather competitive intelligence, and contribute to R&D efforts

Represent strategic accounts in product and innovation discussions with R&D

Collaborate cross-functionally to align initiatives with strategic priorities

Lead product launches and strategic projects

Enable training sessions and develop marketing and sales collateral

Qualification

Mechanical EngineeringBusiness DevelopmentMachining ApplicationsOffice 365ERP SystemsCRM SystemsCAD/CAM SystemsFluent in EnglishCommunication SkillsRelationship BuildingProblem-SolvingAdaptability

Required

A Bachelor's or Master's degree in Mechanical or Production Engineering, Business Development, or a related discipline (with preference for an MBA), or equivalent direct industry experience

5+ years of experience in technical roles with proven success in business development and strategic sales growth

Expertise in machining applications, materials, and manufacturing processes

Strong ability to influence product development through customer and market insights

Excellent communication and relationship-building skills across global teams

Proficiency in Office 365, ERP, CRM, and CAD/CAM systems

Fluent in English; additional languages are a plus

Self-starter with adaptability and problem-solving skills