Platinum Coastal Group ยท 2 days ago
Customer Service
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $23/hr
0+ years expPlatinum Coastal Group is seeking a friendly and motivated Entry-Level Customer Service Representative to join their team. This on-site role involves interacting directly with clients, answering questions, and supporting daily customer needs without prior experience required.
Marketing & Advertising
Responsibilities
Welcome clients and provide assistance in person
Answer questions and offer clear, accurate information about services, processes, or policies
Handle inquiries and resolve concerns in a professional and timely manner
Document interactions, updates, and customer details accurately
Escalate more complex issues to the appropriate team or department
Follow company guidelines for communication, safety, and service standards
Collaborate with team members to ensure a smooth customer experience
Participate in training to develop knowledge of company services and procedures
Qualification
Required
High school diploma or equivalent
No previous experience required training is provided
Strong verbal and written communication skills
Friendly, approachable, and comfortable assisting people face-to-face
Ability to multitask and stay organized in a fast-paced environment
Reliable, punctual, and eager to learn
Ability to work both independently and as part of a team
Flexible availability depending on company needs
Benefits
Comprehensive training and ongoing support.
Opportunities for growth and advancement.
A positive, team-oriented work environment.
Employee benefits and perks (varies by company).
Company
Platinum Coastal Group
At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase