Apply on Employer Site

State of Alaska · 1 week ago

Eligibility Technician 1 (PCN 068107M)

Juneau, AK

Full-time

Onsite

Entry Level

1+ years exp

The State of Alaska's Department of Health is seeking an Eligibility Technician 1 to join their team. This entry-level position involves case management and technical eligibility determination to ensure timely benefits for Alaskans in need, while adhering to policies and regulations.

ElectronicsGovernmentSecurity

No H1B

Responsibilities

Handle case management and workflows

Perform entry-level, technical eligibility determination work

Apply attention to detail, following policy, regulations, and processes to ensure Alaskans in need receive timely determinations of benefits, correct information, and guidance to resources

Qualification

Computer SkillsCustomer ServiceAttention to DetailSelf-ManagementInterpersonal Skills

Required

One year of experience that included: applying statutes, regulations, program requirements, or similar criteria or guidelines in order to process, review, and evaluate such documents as applications for employment, programs or services, loans, licenses, and/or permits; documents associated with insurance or employment benefit enrollment or claims, investigations or collections; and/or tax processing, investment, real estate transactions, or similar work

Experience that included extensive person-to-person contact performing such work as explaining policies, procedures, services, or requirements; eliciting or exchanging information as related to requirements or procedures; providing formal or informal instruction or training to people; and/or interviewing or counseling individuals, or performing similar work

Post-secondary education may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month)

At the time of the interview, please provide the following: Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application

A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies