Mohawk Opportunities, Inc. · 2 days ago
Program Assistant, Forensic ACT Team
Schenectady, NY
Full-time
Onsite
Entry Level
$22.86/hr - $22.86/hr
2+ years expMohawk Opportunities, Inc. is an agency dedicated to supporting individuals living with mental illness. The Program Assistant for the Forensic ACT Treatment Team is responsible for coordinating non-clinical operations, managing communications, and supporting staff in daily activities to ensure effective program functioning.
Mental Health Care
Responsibilities
Function as the program Hub by tracking all daily activities including program operations and staff whereabouts. Serve as the central point person for communication between and among staff members
Welcome visitors and answer telephone calls; triage and coordinate communication between the team and clients; work with callers to relieve urgent situations or to temporarily manage them until other staff are available
Assess and report any unusual behaviors for individuals served
Maintain and submit all necessary administrative records on a timely basis
Order and maintain unit supplies, equipment, and furniture; arrange for repair of office furniture and equipment; arrange for maintenance program vehicles in conjunction with the Clinical Program Director
Maintain FACT electronic charts according to the standards of Office of Mental Health and Payers, including demographics and uploading documents
Prepare letters to request medical records and change of address as needed
Collect necessary data to prepare various reports and spreadsheets, including auditing and tracking of clinic documentation to support agency guidelines
Sort, route, and prioritize incoming mail with distribution to appropriate staff; ensure that outgoing mail is sent out daily
Perform FACT Program errands in the community as assigned
Assist with monthly budget plans, check requests, and disbursements. Manage petty the cash account, including reconciliation monthly
Qualification
Required
High school diploma required
Two years' experience in an office setting
Working knowledge of computers and software
Strong organizational skills, communication, and problem-solving skills
Must have a strong commitment to the right and ability of each person with a serious mental illness to live in the community, work, and have access to continuous supports and services
A valid and insurable NYS driver's license
Must have own vehicle to use for business purposes
Preferred
college degree preferred
Benefits
Excellent benefits
Staff training
Generous paid time off
30-minute paid lunch
Company
Mohawk Opportunities, Inc.
We are committed to helping individuals living with Mental Illness, HIV/AIDS and those who are homeless achieve stable community living and independence by providing: Housing that is safe and affordable.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase