SPAR Solutions ยท 2 days ago
Senior Business Analyst
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expSPAR Solutions is a company focused on delivering Salesforce solutions to enhance customer and employee experiences. They are seeking a Senior Business Analyst who will bridge business needs and Salesforce delivery by managing requirements and collaborating with stakeholders to ensure successful project outcomes.
ConsultingCRMInformation ServicesInformation Technology
Responsibilities
Gather, analyze, and document Salesforce-specific business requirements, ensuring clarity and completeness
Develop user stories, epics, acceptance criteria, and process flows aligned with Salesforce best practices
Gather explicit requirements while probing into underlying business needs, consistently asking 'why' behind requests
Ensure requirements emphasize standard Salesforce functionality before considering custom development
Maintain requirements traceability from discovery through delivery and UAT
Lead workshops, discovery sessions, and backlog refinement meetings to align on scope
Collaborate with clients, architects, developers, and delivery leads to clarify needs and feasibility
Proactively communicate risks, dependencies, and requirement gaps with stakeholders
Actively participate in Agile ceremonies (planning, stand-ups, refinements, retrospectives)
Partner with developers and testers to ensure stories are clear, testable, and aligned with Salesforce capabilities
Support SOW-driven projects by aligning deliverables directly to contractual commitments
Validate Salesforce solutions through UAT, ensuring they meet business needs and enhance user adoption
Analyze processes, identify optimization opportunities, and recommend Salesforce-native improvements
Provide UI/UX input, leveraging standard usability practices to enhance adoption
Create high-quality deliverables: BRDs, FRDs, user stories, wireframes, process flows, acceptance criteria
Independently produce wireframes and diagrams to reduce reliance on others
Ensure documentation supports smooth handoffs and knowledge transfer
Develop and deliver training materials, FAQs, and enablement content for end users
Conduct user training sessions and support post-go-live adoption
Stay current on Salesforce releases and best practices to enhance consulting recommendations
Mentor junior BAs and contribute to internal knowledge-sharing
Act as a trusted advisor by balancing agility with contractual precision
Qualification
Required
8+ years of experience in the software development life cycle, with 6+ years as a Business Analyst
Experience in a consulting environment with SOW-based engagements
Strong knowledge of Salesforce Sales and Service Cloud; exposure to Health Cloud or other healthcare-related domains preferred
Proven ability to create BRDs, FRDs, process maps, UML diagrams, and user stories independently
Strong facilitation, UI/UX awareness, communication, and stakeholder management skills
Bachelor's degree in Business, Information Systems, or related field
Preferred
Strong knowledge of Salesforce Sales and Service Cloud; exposure to Health Cloud or other healthcare-related domains preferred
Salesforce certifications (Admin, Business Analyst, or Cloud Consultant) preferred
Company
SPAR Solutions
SPAR Solutions provides CRM consulting and Salesforce solutions.
51-200 employees
H1B Sponsorship
SPAR Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (3)
2022 (2)
2021 (2)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Raju Ganapathy
Partner
Swami Ganapathy
Managing Partner
Company data provided by crunchbase