Right Executive Search, LLC ยท 1 day ago
Wealth Management Client Service Associate (CSA)
Towson, MD
Full-time
Onsite
Mid Level
$75K/yr - $85K/yr
3+ years expRight Executive Search, LLC is seeking a Wealth Management Client Service Associate to join their collaborative team within a growing boutique RIA. The role involves managing client onboarding, providing ongoing service support, and overseeing office operations to ensure smooth client interactions and operational efficiency.
Human ResourcesRecruitingStaffing Agency
Hiring Manager
Elisa Sheftic, MBA
Responsibilities
Manage the full client onboarding process, including distribution and tracking of intake forms
Open new accounts for new and existing clients, including brokerage accounts, 529 plans, and annuities
Verify client information and maintain accurate internal records
Ensure accounts are properly transferred and funded
Set up client online access and confirm delivery of required notices
Coordinate ongoing service requests such as beneficiary updates, address changes, and standing instructions
Track all service items to completion
Monitor incoming and outgoing asset movements
Troubleshoot client issues and escalate when appropriate
Assist clients with portal navigation and login issues
Maintain smooth communication between clients and the advisory team
Support advisors with documentation as needed, typically prepared by advisors or a paraplanner
Process account setups, transfers, distributions, and related paperwork accurately and on time
Partner closely with advisors to ensure timely follow-ups
Work with custodians, broker-dealers, and insurance carriers to resolve issues
Maintain and update client data in CRM and portfolio systems
Implement and document office procedures and workflow enhancements
Oversee client billing reconciliation and work directly with the broker-dealer to ensure billing accuracy
Manage advisor licensing and registration processes
Serve as the primary point of contact for broker-dealer audits
Provide backup administrative support as needed
May have limited supervisory responsibilities
Qualification
Required
3 to 5 years of RIA (or broker-dealer) operations and client service experience within a financial advisory practice
Familiarity with financial technology platforms, ideally including Wealthscape, Redtail, eMoney, Wealth.com, Precise FP, and Albridge
Demonstrated judgment, accuracy, and high ethical standards
Ability to work independently while collaborating effectively in a small office environment. Small office environment exp a plus
Strong commitment to confidentiality
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Experience with Adobe or similar PDF editing tools
Strong problem-solving mindset with a focus on continuous improvement
Personable, collaborative professional with intellectual curiosity and a mindset geared toward continuous learning, growth, and process improvement
Preferred
Bachelor's degree preferred, ideally in finance or a related field
Benefits
401(k) with employer match
Profit sharing
Paid holidays
Vacation
Medical benefits
Company
Right Executive Search, LLC
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๐ข๐ง๐๐ง๐๐ข๐๐ฅ ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ ๐๐๐๐ซ๐ฎ๐ข๐ญ๐ข๐ง๐ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ๐ฌ* RES is a woman-owned, boutique executive search firm.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Angela Reeves
Partner
Elisa Sheftic, MBA
President and Managing Partner
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