Xometry · 2 days ago
Customer Support Intern
North Bethesda, MD
Internship
Hybrid
Intern
$20/hr - $20/hr
Start in 2026 SummerXometry is a technology company that connects innovators with manufacturers. As a Customer Support Intern, you will provide operational support and enhance customer satisfaction by assisting with inquiries and collaborating with cross-functional teams.
3D PrintingArtificial Intelligence (AI)Industrial EngineeringSoftware
No H1B
Responsibilities
Assist customers via email, chat, and phone by answering product, order, and account-related questions, ensuring timely and accurate resolution
Support daily operations by documenting customer interactions, updating internal systems, and escalating complex issues to the appropriate teams
Collaborate with cross-functional teams (Sales, Operations, Engineering) to improve customer experience and identify recurring issues or process improvements
Qualification
Required
Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA
Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
Strong verbal and written communication skills
A passion for problem-solving and a desire to drive results
Ability to provide proof of legal right to work in the United States
Ability to commute to our Lexington, KY or North Bethesda, MD office to work onsite for at least 3 days a week
Provide Unofficial Transcript
Benefits
Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
Professional Development: Gain practical skills in sales, marketing, and business development
Company
Xometry
Xometry is an online marketplace that allows customers to access a network of machine shops and custom manufacturers.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$447.2MKey Investors
T. Rowe PriceBosch VenturesGreenspring Associates
2025-06-10Post Ipo Debt· $250M
2021-06-30IPO
2020-09-09Series E· $75M
Leadership Team
Randy Altschuler
Founder and CEO
James Miln
Chief Financial Officer
Recent News
2025-12-14
2025-11-11
Company data provided by crunchbase