Lifeline Community Services ยท 2 months ago
Program Coordinator, Behavioral Health Program
Lifeline Community Services is a premier nonprofit organization in San Diego County, dedicated to empowering individuals and families. The Program Coordinator for the Behavioral Health Program will provide administrative coordination and support for the counseling program aimed at homeless and displaced youth, ensuring documentation and reports are completed accurately and on time.
CharityHealth CareNon ProfitSocial AssistanceSocial Impact
Responsibilities
Creates and monitors client's charts, assures that administrative documentation is complete and correct
Prepares official reports that are submitted to San Diego County Behavioral Health Services. Utilizes SmartCare, Optum, MHoms and DCR systems to run reports, analyzes and enters data to prepare contract documents
Maintains office files and establishes, develops, and maintains filing system
Maintains and organizes HIPAA rooms in compliance with industry standards
Screens program participants for Medi-Cal eligibility and other Health Insurance
Assists in referral and intake tracking process. Coordinates design of data tracking systems to respond to changing contract requirements
Works with BH Admin Manager and CCC Program Manager to integrate contract-required administrative and financial documentation into the program's assessment process
Prepares brochures, letters, enrollment and resources packets and mailings accurately
Data input/management utilizing Microsoft Access/Excel or other data management software
Completes work order requests, provides some office management
Trains new clinical staff on program administrative processes, including assessment and discharge administrative documentation
Assists with orientation for new staff and arranging Lifeline password accesses, equipment, and all staff registrations required by the BBS, BHS, and HHS
May supervise and train Administrative Volunteer
Serves as program's IT liaison
Participate in all required meetings and trainings
Attend agency, collaboration, and community meetings as needed
Other duties as assigned
Qualification
Required
BA, AA or HS diploma + 2 years directly related experience
Bilingual (English-Spanish) preferred
Nonprofit experience preferred
Knowledge of and respect for diverse cultures
Accurate spelling, grammatical usage and excellent communication skills
Knowledge of MS Word, including strong formatting skills
Good working knowledge of MS Excel, Outlook, and other current software as necessary
Knowledge of SmartCare, Optum, MHoms and DCR systems are a plus
Requires strong time management skills, attention to detail, and organizational skills
Ability to perform tasks in an organized manner with accuracy and attention to detail
Required proficiency in basic word processing, spreadsheet and database programs
Reliable transportation
Position works out of Lifeline's San Diego office, but must be available to travel to additional office locations as needed
Benefits
Eligible for full employer paid benefits.
Additional bilingual pay available.
Company
Lifeline Community Services
Celebrating 50 years of building self-reliance among youth, adults, and families throughout San Diego County.