United Rentals Life ยท 2 days ago
Inside Sales Rep - Customer Care
Charlotte, NC
Full-time
Onsite
New Grad, Entry LevelUnited Rentals is the world's largest equipment rental provider, offering an excellent opportunity for career-minded Inside Sales Representatives. The role involves creating a positive customer service experience and processing rental quotations, reservations, and contracts.
Construction
Responsibilities
Create a positive and consistent customer service experience
Process rental quotations, reservations, and contracts in compliance with the company policies
Accurately capture all information (required or additional) pertaining to a complete reservation
Communicate to a customer any terms/conditions applying to a request
Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
Identify and qualify an equipment request to ensure it will suite the customer's requirements
Negotiate prices on equipment rentals in accordance with pricing policies and procedures
Coordinate with all inside and outside branch staff to ensure customer satisfaction
Qualification
Required
High School Diploma or equivalent required
Strong customer service orientation
Strong teamwork and interpersonal skills
Independent worker and self-started with strong self-imposed structure
Multi-tasking and organizational skills
Strong sense of urgency
Must have clear and pleasant phone demeanor
Excellent oral and written communication skills
Proficient in Microsoft applications-Word, Excel, Access, Email and SURI
Knowledge of overall construction industry
Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations
Preferred
Bachelor's degree preferred
Sale experience preferred
Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Company
United Rentals Life
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10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase