YMCA of Greater Louisville · 4 weeks ago
District Administrative Assistant
The YMCA of Greater Louisville is the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living, and social responsibility. The District Administrative Assistant will coordinate and execute various administrative functions for multiple YMCA branch locations, providing support for Human Resources, Finance, Development, and other Business Office Operations.
Health Wellness & Fitness
Responsibilities
Uphold the mission and values of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature
Model the YMCA character and values of Caring, Honesty, Respect and Responsibility through your actions and conversations
Communicate our brand using the Y’s Voice of Genuine, Nurturing, Hopeful, Welcoming, and Determined
Assist Executive Leadership Team with board development, volunteer management and fundraising
Create an awesome new employee experience by efficiently completing new hire paperwork and setting up trainings for new employees
Assist with member and program retention efforts by managing billing and collections (past due balances/returns)
Support branches in expense processing activities, in partnership with Finance
Coordinate Office Supply and similar purchases for branch usage
Prepare weekly branch updates to keep Membership and Contact Center Teams informed
Provide Branch Executives with monthly summary of Administrative metrics, where branch staff have direct responsibility (frequency of bank deposits, incident reports, overtime hours, etc.)
Perform and assist manage various membership and program tasks in Daxko (membership audits, membership invoicing, returned drafts, employee memberships, financial assistance, program set up, etc.) in a consistent, accurate and timely manner, resulting in high level of member and branch staff satisfaction
Work collaboratively with the Operations Services Team to conduct various membership audits
Assist with special operational projects as needed
Make the Y a happy place by nurturing positive relationships with members, program participants, volunteers, vendors and staff
Qualification
Required
Excellent verbal, written and interpersonal skills
Excellent computer skills, including Microsoft Office and Outlook
Ability to work efficiently, effectively, independently and ability to multi-task
Must be organized, with strong attention to detail and ability to process a large work volume with accuracy
Ability to make decisions, set priorities and work as a team
Excellent time management skills, with a proven ability to meet deadline
Ability to work effectively in a face paced, deadline driven environment
Ability to exercise poise, tactfulness, diplomacy and maintain confidentiality
Ability to work and communicate in a positive, collaborative manner
Ability to build genuine relationships and communicate positively with diverse groups of people, at all levels of management, employees, volunteers and vendors
Exemplify YMCA values, leadership qualities and a professional image
Open to working a flexible schedule, including occasional evenings and weekend hours
Embrace change and the opportunity to perform other related duties as assigned