Raynmaker · 2 days ago
Senior Product Manager
Austin, TX
Full-time
Onsite
Mid, Senior Level
4+ years expRaynmaker is redefining sales for small and medium-sized businesses with an enterprise-grade, end-to-end autonomous platform. The Senior Product Manager will work directly with founders, engineers, and customers to design and implement AI-powered workflows that automate sales and service operations, while driving measurable improvements through experimentation and iteration.
Computer Software
Responsibilities
Build voice-AI powered workflows that automate full-funnel sales and service operations (inbound call flows, qualification, pricing logic, sentiment-based branching, scheduling, payments)
Collaborate with engineering to design agent architectures blending:
LLM reasoning
RAG pipelines
Structured or rule-based logic
Guardrails and evaluator loops
Own prompt flows end-to-end: conversation design, edge-case handling, fallback logic, experiment configurations, and continuous tuning
Write crisp, implementable PRDs with tight MVPs and explicit logic (no ambiguity, no fluff)
Define success metrics aligned to operational performance:
Conversion rate
Handle time
Zip code accuracy
Payment completion
Deflection to scheduling
Agent containment
Translate field learnings into spec revisions with rapid iteration cycles
Turn complex concepts (embeddings, vector DBs, retrieval strategies, agentic chaining) into clear product decisions
Work hands-on with:
Call recordings
Transcripts
Supervisor-agent outputs
RAG logs to diagnose failures, identify gaps, and guide engineering solutions
Identify and triage edge cases quickly based on business and user impact
Run tight feedback loops using real customer calls, tuning cycles, and human-in-the-loop labeling
Move prototypes into production with clean documentation and clear engineering handoffs
Partner directly with engineering, implementation, sales, and leadership to bring clarity and direction
Drive alignment around product rationale across technical and non-technical stakeholders
Bring decisiveness where there is ambiguity and momentum where there is drift
Support internal tools, configuration dashboards, QA harnesses, and other operational systems
Own external-facing surfaces such as reporting dashboards and performance insights
Take features from whiteboard → prototype → production rollout → post-launch optimization
Track emerging LLM techniques, architectures, and agentic patterns
Proactively incorporate new capabilities into product strategy
Advocate for smart, practical adoption of innovations that materially improve performance
Qualification
Required
4+ years in Product Management, with meaningful hands-on experience building AI/ML or automation-heavy products
Demonstrated experience designing or shipping LLM-powered workflows or agentic systems
Strong technical fluency: Embeddings, Vector search / vector DBs, RAG pipelines, Prompt engineering, Evaluation & tuning methods
Ability to write zero-ambiguity PRDs and logic flows
Able to operate in early-stage velocity with evolving specs and constant iteration
High ownership, clarity, and follow-through
Preferred
Experience with voice platforms or conversational AI
Familiarity with compliance-heavy flows (payments, PCI, PII)
Startup/hypergrowth track record shipping complex systems under time pressure
Company
Raynmaker
Raynmaker is redefining sales for small and medium-sized businesses with an enterprise-grade, end-to-end autonomous platform.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase