Naples Beach Club, a Four Seasons Resort · 2 days ago
Spa Coordinator
Naples, FL
Full-time
Onsite
New Grad, Entry LevelFour Seasons is a global luxury hospitality company, and they are seeking a Spa Coordinator to ensure exceptional guest experiences at the Naples Beach Club. The role involves welcoming guests, managing appointment schedules, and maintaining a professional atmosphere in the spa to align with Four Seasons standards.
Hospitality
Responsibilities
Provide a welcoming and relaxing atmosphere for all guests, offering information about spa treatments, products, and services
Manage scheduling efficiently, ensuring the best use of therapist time and maximizing guest satisfaction
Maintain cleanliness and organization in the spa reception and retail areas
Escort guests to locker rooms and provide orientations, if no attendant is available
Recommend and sell retail products, providing guests with home care advice
Assist with pop-up spa receptions for group arrivals and various administrative tasks
Handle gratuities, product sales, and ensure smooth daily operations, including end-of-day closing procedures
Address guest complaints promptly, ensuring their satisfaction
Support the spa team with various duties, such as stocking and preparing guest amenities
Participate in ongoing training to enhance product knowledge and customer service skills
Qualification
Required
Interest in fashion merchandising and retail sales in a spa setting
Strong organizational and multitasking skills
Ability to work under pressure and adapt to changing demands
Attention to detail and accuracy with booking and inventory systems
A professional, positive attitude and a commitment to high standards of service
Benefits
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
Time off plans starting on the day of hire!
Complimentary and discounted hotel stays around the world!
Wellbeing and mental health initiatives and focused company!
Complimentary employee meals and beverages!
Tuition reimbursement!
Company
Naples Beach Club, a Four Seasons Resort
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 220-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase