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Clinical & Support Options, Inc. · 2 days ago

Relief Administrative Assistant, Northampton

Northampton, MA

Full-time

Onsite

New Grad, Entry Level

$16/hr - $16/hr

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts. They are seeking a Relief Administrative Assistant to provide overall administrative and program support, including clerical and billing duties, while working with a professional clinical team.

Health Care

Responsibilities

Provide overall administrative and program support including dissemination of program materials and maintaining stock of forms, marketing and program calendar materials

Answer incoming phone calls, direct caller or document to appropriate staff

Ensure proper staff person or department is notified in a timely manner upon a visitor's arrival and monitor to ensure visitor receives a response

Respond to customer service issues, follow up customer service issues, and ensure customer issues are professionally resolved in a timely manner

Maintain clerical support for documentation, administrative paperwork and data collection according to contract guidelines; ensure neat, accurate, and timely records in accordance with agency policies and procedures along with all regulatory bodies

Update monthly newsletter and marketing materials including flyers and monthly calendar

Support Director in the management of purchase requests, check requests, and petty cash reconciliation