Kraken · 2 weeks ago
Sr. Product Manager, Onboarding
United States
Full-time
Remote
Senior Level
$127K/yr - $203K/yr
5+ years expKraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto for financial freedom and inclusion. The Senior Product Manager will lead the strategy and execution for onboarding and verification experiences across various client segments, ensuring compliance while enhancing user experience.
BitcoinBlockchainCryptocurrencyEthereum
Responsibilities
Define and own the onboarding product strategy for Kraken’s Consumer, Business, and Institutional segments
Champion client-centric design, using feedback and research to refine experiences and deliver continuous improvement
Scale identity verification solutions that meet diverse regulatory and geographical requirements, balancing compliance with exceptional user experience
Reimagine KYC and verification as rewarding progress moments that celebrate clients unlocking new products like Futures, Margin, or Kraken Pro
Partner with Legal, Compliance, Fraud, and Regional Ops teams to anticipate regulatory changes and embed them into scalable processes
Lead vendor strategy: assess, integrate, and optimize ID verification vendors to drive efficiency and innovation
Leverage data at scale: define success metrics, analyze bottlenecks, and drive measurable improvements in activation and conversion rates
Influence senior stakeholders with product strategy narratives, business cases, and roadmap priorities
Foster cross-team alignment, ensuring onboarding solutions enable growth across marketing, compliance, and operations
Stay ahead of the curve by anticipating regulatory shifts and emerging technologies in crypto onboarding and KYC
Qualification
Required
5+ years of product management experience, including 2+ years focused on onboarding, identity verification, compliance, or regulated workflows
Proven track record of owning strategy and delivering high-impact products in complex, regulated environments
Deep knowledge of KYC/AML and crypto regulations, with ability to translate requirements into scalable product solutions
Experience leading vendor evaluations, integrations, and performance management
Advanced data fluency: defining success metrics, prioritizing roadmap investments, and correlating improvements with business impact
Excellent stakeholder management and communication skills, including writing PRDs, strategy docs, and product vision narratives
Demonstrated ability to influence across functions and geographies to drive alignment and execution
Passion for Bitcoin and crypto, with a strong belief in Kraken's mission of accelerating global adoption
Company
Kraken
Kraken is a global cryptocurrency exchange platform that allows users to buy, sell, and trade digital assets securely.
1001-5000 employees
H1B Sponsorship
Kraken has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageLeadership Team
David Ripley
CEO
Trevor Rutar, MBA
Chief Executive Officer and Managing Director of Kraken Bank
Recent News
2025-10-07
Crowdfund Insider
2025-10-07
Company data provided by crunchbase