ELEVANCE NYC ยท 1 day ago
Entry Level Customer Service Associate
New York, NY
Full-time
Onsite
New Grad, Entry LevelELEVANCE NYC is committed to creating lasting relationships with customers through meaningful interactions. They are seeking an Entry Level Customer Service Associate to manage customer interactions and ensure a seamless service experience.
Marketing & Advertising
Hiring Manager
Diana Hayes
Responsibilities
Managing customer interactions
Answering inquiries
Resolving concerns
Ensuring a seamless customer service experience
Maintaining effective communication via phone or in-person
Providing timely assistance
Working collaboratively with the team to deliver optimal customer satisfaction
Qualification
Required
Customer Service and Customer Support skills to handle interactions and provide effective resolutions
Strong abilities in Customer Satisfaction and Customer Experience to ensure positive outcomes
Proficiency in Phone Etiquette and communication to manage calls professionally and effectively
Excellent interpersonal and problem-solving skills
Ability to work effectively in a team-oriented, on-site environment
High school diploma or equivalent; additional education or training is advantageous
Preferred
Previous customer service experience is a plus but not required
Company
ELEVANCE NYC
Face-to-face interaction is hard to come by in this generation, especially in business.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase