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Cymulate · 2 days ago

Account Manager

United States

Full-time

Remote

Senior Level

5+ years exp

Cymulate is a company that specializes in Continuous Security Validation to enhance cyber-security for its clients. The Account Manager will be responsible for managing and growing a portfolio of mid-market and enterprise accounts, ensuring customer satisfaction and identifying opportunities for account expansion.

Computer & Network Security

Growth Opportunities

Responsibilities

Manage and grow a portfolio of mid-market and enterprise accounts, serving as the primary point of contact

Develop strong, long-term relationships with key stakeholders to ensure customer satisfaction and retention

Identify opportunities for account expansion, including upsell and cross-sell of additional solutions

Lead regular account reviews and business planning sessions with clients to align solutions with their goals

Partner with channel partners and internal teams (marketing, product, and sales engineers) to deliver value and drive account success

Oversee the renewal process to ensure timely contract renewals and mitigate churn risks

Maintain accurate account information, activities, and forecasts within the CRM (Salesforce)

Represent the company at relevant industry, field marketing, and partner events

Qualification

Account managementCustomer relationship managementSalesforceCybersecurity experienceNegotiation skillsCommunication skillsAttention to detailSelf-motivatedCollaboration skills