CCS Presentation Systems - Michigan ยท 1 day ago
Audio Visual Service Technician
CCS Presentation Systems is a leading A/V integration firm in Michigan, seeking an experienced Audio Visual Service Technician. The role involves servicing and maintaining installed A/V systems, troubleshooting, and collaborating with internal staff and manufacturers to ensure superior audio-visual solutions for clients.
Responsibilities
Service, Install and maintain audio visual equipment on customer site(s) in accordance with AV standards and the proposal specifications and design
Create, Manage and respond to ticketing requests
Load/unload equipment for installations
Perform testing and firmware updates on installed AV equipment, both on-site & remote
Process manufacturer RMA's and warranty claims
Document service calls, results and close service tickets
Clean up work areas at customer site(s), secure tools, and communicate progress at the end of each day
Qualification
Required
3 years minimum of Audio Visual Install Experience
Proven track record installing audio-visual solutions
Elevated level of professionalism (excellent oral & written communications skills)
Reliable transportation
Team mentality, positive attitude, honest, loyal, hardworking and motivated
Valid Driver's License
Ability to use and understand multiple software applications
Ability to take notes and consistently document client interactions
Preferred
Familiarity with Crestron systems, Crestron Flex setup and Biamp systems
IT and Network experience is a plus
Benefits
Competitive pay plan
Healthcare - Medical / Dental / Optical
401k Retirement Plan
Paid Holidays
Paid Time Off
Professional development assistance
Employee discount
Bonus Opportunities
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Company
CCS Presentation Systems - Michigan
CCS Presentation Systems in a national firm with 24 office locations, specializing in the design, installation, and support of innovative Presentation and Collaboration Systems.
Funding
Current Stage
Growth StageCompany data provided by crunchbase