Ermi LLC. ยท 2 weeks ago
Patient Care Technician
LA Metro Area
Part-time
Hybrid
Entry Level
1+ years expErmi LLC is a company that has been improving the quality of patients' lives for over 25 years through innovative healthcare solutions. They are seeking dedicated Patient Care Technicians to provide direct patient care and support field sales teams, ensuring effective program implementation and patient education.
Medical DeviceTherapeutics
Responsibilities
Set up and maintain medical equipment, ensuring all equipment is functioning properly
Maintain accurate and detailed records of patient care activities
Adhere to infection control protocols and use personal protective equipment (PPE) as necessary
Schedule, coordinate, and complete setups/adjustments/pickups with patients in the patient's home
70% travel, 30% face-to-face interaction with patients in the patient's home
Educate and instruct patients on Ermi program/protocol
Maintain accounts in company CRM
Clean, package, and return devices to home office as necessary
Maintain clean and compliant storage facility and inventory counts
Follow all federal and state healthcare regulations and company policies
Qualification
Required
Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
Demonstrated reliability and punctuality
Willingness to work variable shifts, including nights, weekends, and holidays
1-3 years of Customer Service and/or Healthcare experience, with a strong focus on meeting and exceeding patient service
Valid driver's license, insurance, and reliable transportation
Attention to detail and excellent organizational skills in a fast-paced environment
Willing and able to adjust to change and multiple demands
Ability to listen to patients and organizational leaders and communicate effectively
Must work within a team to meet patient and physician needs
Must be able to lift/carry up to 50 lbs
Preferred
Problem-solving and idea generation a plus
Healthcare experience is highly recommended
Benefits
Competitive hourly wage.
Flexible scheduling opportunities.
Potential for professional growth and development.
Company
Ermi LLC.
Severe motion loss affects quality of life.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Westerkom
Chief Financial Officer
Company data provided by crunchbase