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Carson Group · 2 weeks ago

Service Coordinator - Grants Pass Propane

Grants Pass, OR

Full-time

Onsite

New Grad, Entry Level

$25/hr - $28/hr

Carson is a company synonymous with quality and service since 1938, expanding its reach across the Pacific Northwest with a diverse range of services including propane. They are seeking a Service Coordinator to support the propane service department by managing work orders, coordinating technicians, and ensuring exceptional customer service.

AdviceEducationFinancial ServicesMarketing

Responsibilities

Deliver outstanding customer service to current and prospective clients

Create, manage, and close service work orders from initiation to completion

Oversee inventory control for service and tank refurbishing departments, including reordering parts and generating purchase orders

Schedule & coordinate service technicians, and communicate effectively with customers

Perform end-of-month inventory counts and spot checks throughout the month

Process billing for service work orders and handle accurate data entry

Assist with daily and monthly closing tasks

Perform general administration duties and other tasks as required

To learn, maintain, and operate all processes associated with the position, including document management and scheduling

Being responsible and reliable; prompt and regular attendance a must

Be a conscientious team member who will complete work in a timely, accurate, and thorough manner

Maintain a team environment with leaders, other employees, and departments

Maintain a high level of customer service and friendly atmosphere

Qualification

Propane industryCommunication skillsTime management skillsMicrosoft OutlookMicrosoft ExcelMulti-tasking abilityBusiness math skillsOrganizational skillsAttention to detail