LabTechSupport.com ยท 1 week ago
Mass Spectrometry Service Engineer
LabTechSupport is a trusted provider of laboratory service solutions specializing in the maintenance, repair, and optimization of analytical instruments. The Mass Spectrometry Service Engineer will perform installation, preventive maintenance, troubleshooting, and repair of mass spectrometers and related peripherals, ensuring optimal performance for clients in the biotech and pharmaceutical sectors.
Responsibilities
Perform on-site and remote service for SCIEX mass spectrometers (3200, 4000, 4500, 5500, 6500, QTRAP series, etc.)
Diagnose and resolve hardware, vacuum, and electronics issues
Conduct system qualifications (IQ/OQ/PQ) and preventive maintenance visits
Support customers with instrument setup, tuning, and performance optimization
Collaborate with internal technical teams to ensure exceptional customer support
Maintain accurate service documentation and reports
Qualification
Required
3+ years of experience with SCIEX LC-MS/MS instruments
Strong understanding of mass spectrometry and LC principles
Excellent troubleshooting and communication skills
Must be based in the United States and authorized to work
Willingness to travel regionally as needed
Preferred
Experience with Shimadzu, Agilent, or Waters HPLC systems a plus
Benefits
Competitive salary and benefits package.
Opportunities for ongoing technical training and career growth.
Company
LabTechSupport.com
Lab Tech Support helps scientists and laboratory analysts increase uptime, research & testing all while decreasing maintenance and repair cost of analytical instrumentation.
Funding
Current Stage
Early StageCompany data provided by crunchbase