Verisoul · 20 hours ago
Customer Solutions Manager @ Verisoul - $160-220K+
Austin, TX
Full-time
Onsite
Mid Level
$160K/yr - $220K/yr
4+ years expVerisoul is a company focused on combating fake accounts and fraud in the AI era. They are seeking a Customer Solutions Manager who will be responsible for ensuring the technical success of customers through pilots, integrations, and ongoing support while also driving product improvements based on customer feedback.
Artificial Intelligence (AI)B2BCyber SecurityFraud DetectionIdentity Management
Responsibilities
Run Pilot Integrations: Own customer pilots from start to finish: write code snippets, configure dashboards, and ensure integrations are implemented correctly
Prove Value with Data: Analyze pilot and production data to demonstrate Verisoul’s impact
Own Technical Customer Support: Serve as the first line of technical support, responding quickly to customer questions and resolving integration or product issues
Manage Customer Accounts: Own customer relationships post integration
Drive Product Improvements: Identify customer challenges and translate them into product improvements
Build and Deploy AI Automation: Automate customer support, analytics, and operational workflows using AI agents
Qualification
Required
4+ years of experience across solutions engineering, sales engineering, product, technical customer success, support, or account management
Code literacy with the ability to read and write code in Python or JavaScript and debug customer integrations
Ownership mindset. You identify problems and then solve them
Strong communication skills, with the ability to explain complex technical concepts clearly
Data fluency, including comfort using SQL or Excel
Location: In Austin, TX or willing to relocate
Benefits
401k match (4%)
Free Lunch - personalized your way
$10K Relocation Bonus
100% Insurance Coverage
4% 401K Match
Unlimited Vacation
Up to 20 days Remote Annually
Beautiful Office
Company
Verisoul
Verisoul provides an identity verification and prevention platform to help online businesses distinguish real users from fake accounts.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$12.6MKey Investors
High AlphaBITKRAFT Ventures
2025-12-16Series A· $8.8M
2025-01-15Non Equity Assistance
2023-09-12Seed· $3.8M
Leadership Team
Henry LeGard
Founder & CEO
Niel K.
Cofounder
Recent News
vcnewsdaily.com
2025-12-17
2025-12-16
Company data provided by crunchbase