Raymond Storage Concepts, Inc. · 1 day ago
Field Service Technician
Raymond Storage Concepts, Inc. is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. They are seeking a Field Service Technician responsible for troubleshooting and repairing lift trucks, ensuring high-quality service and customer satisfaction.
AutomotiveManufacturingTransportation
Responsibilities
Diagnose and troubleshoot mechanical, electrical, and hydraulic issues on lift trucks
Identify root causes of equipment malfunctions using schematics and diagnostic tools
Perform preventive and scheduled maintenance in line with company procedures
Accurately document all repairs and maintenance performed
Operate lift trucks for testing and performance checks
Collaborate with dispatchers to plan daily work efficiently and maximize productivity
Communicate with parts and sales teams to meet customer needs
Maintain a clean, organized service van and manage inventory of tools and parts
Uphold professional appearance and customer-facing communication
Ensure a clean driving record and operate company vehicle safely
Demonstrate good judgment and personal attitude, which are essential to maintaining our company reputation for results orientated service, good will and professionalism
Perform other duties as assigned by manager/supervisor
Qualification
Required
High school diploma or equivalent
Excellent mechanical aptitude
Ability to read and interpret electronic and hydraulic diagrams and schematics
Exceptional customer service skills
Valid driver's license with a clean driving record
Preferred
Minimum one to three years' relevant experience and/or training
Knowledge in mechanical, electrical, and hydraulic systems, and general equipment operation theory
Benefits
3 weeks of paid time off (PTO)
Company-provided service vehicle (fuel and repairs included)
Annual pay increases
Competitive benefits package including medical, dental, vision insurance, and a 401(k) with company match.
Paid training and development programs
Fun, competitive & team-oriented company culture