Room Inspector - Year Round jobs in United States
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Winter Park Resort ยท 1 day ago

Room Inspector - Year Round

Winter Park Resort is the closest ski resort to Denver, offering a variety of opportunities for career growth. The Room Inspector is responsible for inspecting lodging facilities, ensuring cleanliness, and training housekeeping staff to maintain high standards of service and safety.

Travel

Responsibilities

Trains and coaches a team of Core, Regular, Seasonal, and Part Time Housekeeping Staff (in conjunction with the Manager of Housekeeping and Housekeeping Supervisor)
Ensures the employees have to the skills, tools, and knowledge required to perform their job at the highest level (while remaining engaged)
Demonstrates standards and procedures for housekeeping staff to follow, including: OSHA standards, Intrawest G&Os, Quality Assurance Program, Check-Lists, Safety Standards, Guest Service Standards, and all company SOPs (including HotSOS and Unifocus)
Inspects and evaluates the physical condition of the establishment
Documents inspection forms to hold cleaners accountable and to use as recognition or re-training tools
Investigates and improves new cleaning instruments and methods
Researches green initiatives and products
Has working knowledge of equipment and periodically inventories and orders supplies and equipment (as required)
Manages a safe employee and guest environment
Ensures proper and timely communication with the Front Desk, regarding: owner/guest special requests, early check-ins, late check-outs, and room moves
Is responsible that the Housekeeping staff follows the established uniform and appearance policies and takes corrective action if necessary
Works as a room attended to clean units when needed
Responsible for off-season duties, such as spring and fall deep cleans
Complies with all company policies and procedures
Knows the Winter Park Resort Core Values and models them to other employees

Qualification

Housekeeping StandardsTrainingCoachingInspection SkillsMicrosoft OfficeProperty Management SystemsCommunication SkillsOrganizational SkillsIntegrityPositive AttitudeFlexibility

Required

Is honest and demonstrates integrity
Follows established resort policies and procedures
Is able to manage confidential information
Reports to work exhibiting a professional appearance within defined guidelines
Is supportive of resort mission and core values
Sets a positive attitude for others to follow
Is comfortable challenging established policies and procedures, but once decisions are made, is supportive of decisions
Is organized and capable of performing multiple tasks
Is trustworthy and self-directed in work tasks
Sees projects through to completion including follow-ups on any identified issues or long-term concerns
Is able to handle a fast-paced working environment
Is flexible with days and hours of work, based on resort needs
Prioritizes, and re-prioritizes personal time versus work needs to ensure a good balance in life, and quality of work
Every guest encountered will be acknowledged, thanked and invited back
At the end of the day, you will know you had a positive impact on our guests
Employee will strive to exceed guest's expectations
Fulfills all owner and guest requests in a timely and professional manner
Has strong knowledge of the resort/department, products, services, has experienced many of those products and services
Listens carefully to owner and guest needs and expectations
Anticipates & quickly responds to all owner & guest needs and potential concerns
Communicates will all vendors in a professional manner at all times
High School Diploma or GED required

Preferred

Working knowledge of Microsoft Office & moderate computer functionality preferred
At least two (2) years of related experience preferred
Experience at a Mountain Resort Lodging Property preferred
Experience with computer systems such as Springer-Miller Systems (SMS) Property Management System, Kronos, and/or J.D. Edwards (JDE) preferred

Benefits

Free season pass to Winter Park and all Alterra Resorts
Discounted friends & family tickets
Medical, dental, vision, life, paid parental leave and more for eligible employees
401(k) plan with 100% company match - up to 4%
Mental health resources for all employees
Food & beverage and retail discounts
Onsite employee childcare based on availability
Discounted equipment rentals, pro-deals, and more

Company

Winter Park Resort

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Winter Park Resort is a travel & tourism company that offers ice skating and dog sledding activities.

Funding

Current Stage
Late Stage

Leadership Team

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Max Bekes
Events & Brand Partnership Coordinator
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Samuel Nagel
Events & Partnerships Associate Manager
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