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Eureka Multifamily Group · 18 hours ago

Community Manager-Mount Carmel

Austin, TX

Full-time

Onsite

Mid, Senior Level

2+ years exp

Eureka Multifamily Group is currently seeking a Property Manager for one of their Affordable Properties. The Property Manager will be responsible for managing daily operations, achieving financial goals, and ensuring compliance with HUD guidelines while overseeing personnel and property maintenance.

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Responsibilities

Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area and located behind two locked doors for security

Complete all required reports in an accurate and timely manner

Inspect property regularly to ensure that it is well maintained and has good curb appeal

Supervise outside contractors working on the property

Distribute petty cash funds and request reimbursement not to exceed amount determined by supervisor

Process purchase orders as goods and services are ordered on a weekly basis

Ensure that apartments are cleaned and made-ready after move-outs

Review prior year Management and Occupancy Report to ensure deficiencies have been corrected on HUD governed properties

Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines

Ensure that all application paperwork is completed and complies with the requirements of the project's Program(s). All files require manager signature

Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy

Oversee and maintain all new lease and lease renewal practices according to HUD/CA/TC guidelines inclusive of the certification and verification process; Process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; Process interims as required if assigned to a HUD governed property

Ensure property maintains its applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property

Perform supportive service as outlined in the property's LURA and maintain proper documentation; Assist as needed with the planning and implementation of social services programs. Programs should be coordinated with the Social Service Provider. Maintain Supportive Service Binder

Assist the Regional Property Manager in audit preparations and ensure on-site compliance on all corrections

Handle recordkeeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations

Handle notices, legal filings and evictions as required by HUD/TC/ADHP/HOME/Bond regulations

Oversee and audit transmission of paperwork for the completion of vouchers for subsidy if assigned to a HUD governed property

Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines

Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report

Maintain waiting and transfer lists per HUD/CA/TC guidelines

Prepare for, respond to and oversee corrections needed to meet requirements of all Management Reviews if assigned to a HUD governed property

Forecast needs for fiscal year and develop budget based on these needs

Obtain supervisor's approval on final budget and any subsequent changes to budget

Implement budget keeping expenses within budgeted guidelines

Review, approve and process all applicable purchases and purchase orders

Review monthly income and expense reports and report on any variance from budget

Collect rents and institute proper procedures against delinquent accounts

Initiate eviction procedures for those residents who fail to pay rent

Maintain accurate records of rent collections

Make daily bank deposits

Collect security deposits from residents and record date and time of collection

Calculate any escalation to be charged to residents or any other charges that are designated in the lease

Recruit and hire an effective and qualified staff

Ensure that staff receives and completes all required company training requirements within the specified time frame and is following all company policies and procedures

Clarify expectations and establish goals for staff

Evaluate staff performance and give feedback regularly

Recognize superior performance and correct inferior performance

Achieve cooperation among staff and other departments while building trust and loyalty to the company

Work towards developing staff for upward mobility within the company

Collect, approve and forward timesheets on time each pay period

Ensures that lease files are complete and that all lease related documents are executed properly in accordance with their program requirements (HUD, LIHTC, Mod-Rehab, etc.)

Attends scheduled corporate management meetings

Maintains records on all aspects of management activity on a quarterly basis

Submits required reports to VP as scheduled

Updates Capital Project report monthly

Ensure that residents are happy and satisfied as indicated by a high level of renewals and few complaints

Regularly seek to understand and anticipate what residents need

Inspect property two - three times per week including periodic visits to all residents

Assist new residents moving in by notifying them of community procedures, parking, hours, night access, mail, etc

Ensure that residents are provided with a clean, safe and well-maintained home

Complete quarterly unit inspections to identify, report, and prevent REAC/UPSC deficiencies

Properly coordinate the administration of supportive services with the Social Service Provider to ensure resident support

Maintain work orders on all maintenance requests and respond to those requests within 24 hours

Ensures each property is maintained to EMG standards

Physically walks and inspects each property at least twice per week

Reviews all Preventative Maintenance, Service Order, and Capital Reports with Maintenance Supervisor prior to submission to VP

Handle resident complaints and maintenance related-issues to avoid a Fair Housing Complaint

Ensure all physical deficiencies are corrected per violation / inspection notices so that subsidy may be reinstated or findings corrected

Achieve targeted occupancy levels for the property

Market the property and generate qualified traffic

Lease or help lease the property to prospective residents

Negotiate new leases and renewals per specifications of the property owner and property manager

Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (HUD 935.2)

Market to agencies identified in the Affirmative Fair Housing Marketing Plan as well as maintaining availability information with local housing authorities and commercial publications. Maintain AFHMP Binder

Ensure that all applications qualify in reference to the Tenant Selection Plan specific to the assigned property

Maintain a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable

Reports all liability and property incidents to the Regional Property Manager immediately

Complies with Safety guidelines outlined by Property Management

Qualification

Affordable Housing knowledgeHUD regulations knowledgeOneSite/Real Page proficiencyCOS certificationTCS certificationProperty management experienceBookkeeping experienceBilingualCustomer service skillsOrganizational skillsCommunication skills