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Eureka Multifamily Group · 2 days ago

Assistant Community Manager-Sterlingshire

Houston, TX

Full-time

Onsite

Entry Level

1+ years exp

Eureka Multifamily Group is currently seeking an Assistant Community Manager for a 200-unit multi-family community located in Houston, Texas. The role involves supporting daily operations of property management, handling administrative tasks, organizing property viewings, and ensuring resident satisfaction while maintaining compliance with applicable regulations.

Asset ManagementMarketingProperty Management

Responsibilities

Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area and located behind two locked doors for security

Complete all required reports in an accurate and timely manner

Inspect property regularly to ensure that it is well maintained and has good curb appeal

Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines

Ensure that all application paperwork is completed and complies with the requirements of the project's Program(s). All files require the manager's signature

Maintain all new lease and lease renewal practices according to HUD/CA/TC guidelines inclusive of the certification and verification process; Process annual re certification and tenant notification documentation at 120, 90, and 60-day increments; Process interims as required if assigned to a HUD governed property

Assist the Property Manager in audit preparations and ensure on-site compliance on all corrections

Handle record keeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations

Maintain waiting and transfer lists per HUD/CA/TC guidelines

Collect rents and institute proper procedures against delinquent accounts

Initiate eviction procedures for those residents who fail to pay rent

Maintain accurate records of rent collections

Collect security deposits from residents and record date and time of collection

Calculate any escalation to be charged to residents or any other charges that are designated in the lease and report to them to the Property Manager

Other duties assigned by manager or corporate executive

Manage maintenance and other staff in the absence of Property Manager or Regional Manager

Ensures that lease files are complete and that all lease related documents are executed properly in accordance with their program requirements (HUD, LIHTC, Mod-Rehab, etc.)

Preparing and scheduling property viewings, conducting property tours and interviewing prospective tenants

Processing applications, conducting credit checks, and negotiating contracts

Ensure that residents are happy and satisfied as indicated by a high level of renewals and few complaints

Addressing and resolving residents' questions, concerns, and complaints in a timely manner

Assist new residents moving in by notifying them of community procedures, parking, hours, night access, mail, etc

Ensure that residents are provided with a clean, safe and well-maintained home

Maintaining organized and updated resident files and records

Reporting any problems or issues to the property manager

Qualification

Affordable housing managementHUD complianceProperty management experienceResident relationsBilingual

Required

High school diploma/GED

At least 1 year of affordable housing property management experience including HUD and project-based section 8

Ability to stand, bend, walk, sit, use hands and fingers to handle tools and controls, reach with hands and arms, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, talk and hear

Ability to lift a minimum of 50 pounds individually

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus