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Domino's · 2 days ago

Customer Service Rep(05537) - 1601 E NC HWY 54

Durham, NC

Full-time

Onsite

New Grad, Entry Level

$10/hr - $12/hr

OTS Pizza is a locally owned Domino's franchise based out of Durham, NC, seeking a friendly and enthusiastic Customer Service Representative. The role involves taking orders, answering customer inquiries, and ensuring a positive experience for every customer.

Restaurants

H1B Sponsor Likely

Responsibilities

Taking phone orders with accuracy and efficiency

Providing excellent customer service with a smile (even over the phone!)

Answering customer questions about our menu, promotions, and delivery services

Addressing and resolving customer concerns with patience and understanding

Working as part of a team to ensure smooth operations and happy customers

Qualification

Customer serviceCommunication skillsTeamworkMultitaskingBasic computer skillsProblem-solving

Required

Must be 16 years of age

Ability to communicate respectfully

Ability to work with a team

A positive attitude and passion for providing outstanding customer service

Excellent communication and interpersonal skills

Ability to multitask and work efficiently in a fast-paced environment

Strong problem-solving skills and a knack for finding solutions

Basic computer skills and familiarity with point-of-sale systems

Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures

Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively

Must work with Hustle and Energy we have a need for a fast-paced and efficient work style

Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business

Preferred

A love for pizza is a definite plus!

Benefits

Health Insurance for eligible employees

Paid Time Off for eligible employees

50% off entire menu

Career Development

Flexible Schedules

Company

Domino's

Glassdoor3.5

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960

Ann Arbor, MI, US

10001+ employees

https://biz.dominos.com/

H1B Sponsorship

Domino's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (43)

2024 (40)

2023 (34)

2022 (53)

2021 (42)

2020 (32)