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Stars and Strikes Family Entertainment Centers · 17 hours ago

Bar and Entertainment Manager

Cumming, GA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center. The role involves overseeing operations and atmosphere, meeting sales goals, and creating memorable guest experiences while training team members.

GamingMusic

Responsibilities

Ensure a “FUN” atmosphere

Identify & Resolve Issues Impacting Guest Experience

Cleaning of Location

Compliance and Training Validation

Overall Floor Management (bowling, bar and lane service)

Act as Manager on Duty when Needed

Report Product/ Service Issues

Timecard Review

Quality of Inventories

Delivery Check-ins

Qualification

Management experienceHospitality experienceFloor managementBudget proficiencyGuest service skillsTeam developmentCleanliness focusProblem-solvingInitiative

Required

1-2 years of management experience

Friendly, outgoing and professional demeanor

Must able to work weekends and holidays

People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences

Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality

Ensure a 'FUN' atmosphere