Kent's Market · 2 days ago
Front End Customer Service Clerk
Plain City, UT 84404
Full-time
Onsite
New Grad, Entry LevelKent's Market is a grocery store committed to providing excellent customer service. The Customer Service Clerk plays an integral role in ensuring a seamless shopping experience for customers while overseeing front end operations and managing cashiers to maintain store standards.
E-CommerceFood and BeverageFruitGrocery
Responsibilities
Is aware of ad items, special prices, coupon deals or other features that apply to the store’s sales program. Always communicates the information to front-end personnel. Immediately notifies proper personnel of any pricing errors or items not found on file
Continually observe the front-end for proper coverage during high volume times and ensure additional help is put in as needed. Help whenever needed and have the ability to operate the cash register efficiently, bag customer’s purchases and perform all related checkout procedures in a fast, friendly, and accurate manner
Assist in ensuring the availability, control and proper use of front-end supplies including: bags, register tapes, office forms, cleaning supplies, etc. within established budgets and guidelines
Ensure timely control, accuracy and security of cash in registers and safe
Ability to implement all security and cash drawer accounting procedures as outlined by company policies. Follow company policy in opening and closing the store
Exhibit and develop maximum customer relations through a friendly and courteous behavior
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication
Maintain good working relationships with other department managers with objective of improving sales storewide
Comply with all company policies, programs and directives as specified in the Core Values
Provide professional example for other store team members to follow
A Customer Service Clerk will assist with general housekeeping duties as assigned
Supports the team by taking on additional tasks or responsibilities as requested
Qualification
Required
MINIMUM AGE: 18 Years of age required to sell tobacco products and/or alcohol
Cashier experience and using computerized cash register systems
Excellent communication skills that include good listening skills and the ability to provide clear direction both written and verbal
Demonstrated team building and leadership skills
The ability to handle and prioritize multiple demands and remain calm under pressure
Good computer skills including word, spreadsheet, and database systems
Weekend shifts are required (holidays as applicable)
Benefits
10% off groceries for you and your family
Flexible scheduling
Opportunities for advancement
Company
Kent's Market
Kent's Market is an online store for meat, deli, and groceries.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase