UC Berkeley Law Pro Bono Program · 16 hours ago
Associate Director of Admissions and Operations (Job ID #82692)
Berkeley, CA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$80K/yr - $94K/yrUC Berkeley Law Pro Bono Program is a leading institution known for its commitment to equity and social justice. The Associate Director of Admissions and Operations is responsible for managing the J.D. application process, coordinating databases, and ensuring effective communication with applicants while working closely with various departmental partners.
Higher Education
No H1B
Responsibilities
Independently manages admissions database systems processing (in UNITE, etc.) for incoming applications to the J.D. program
Under the supervision of the Director of Admissions and Operations, responsible for ensuring that all materials related to the application process (apps, fee waiver requests, supplemental materials, etc.) are received, processed, evaluated, updated, and communicated with a high degree of accuracy and efficiency
Ensures that the review process runs smoothly, and makes updates to systems, reports, or processes as needed in order to respond to changing demands in a high-stakes, fast-paced office
Working with Data Systems Analyst, designs systems and reports that are responsive to the needs of the department, and coordinates responses to internal and external inquiries as appropriate (with guidance from Directors and Assistant Dean of Admissions and Financial Aid)
Ensures reporting accuracy and collaborates on larger-scale projects to improve processing and data visualization
Annually, leads a coordinated effort to update the application for J.D. admission, working cross-departmentally with Financial Aid, Student Academic Advising and Support Services, Graduate Division, etc. Shares these updates (with LSAC or other) and oversees any related changes to mapping of responses to database fields, ensuring that existing reports remain functional or are updated
Audits changes to ensure the application is functioning correctly
Reviews and updates the application instructions and website, coordinating with the Directors and Assistant Dean of Admissions and Financial Aid to ensure policy changes are accurately reflected
Coordinates with others such as Graduate Division, Financial Aid, other units offering joint-degree programs with the J.D. program, etc. to push and pull data from our systems and databases to campus systems (e.g., SIS)
Makes recommendations for ways this process could be made more efficient, or to ensure greater accuracy
Regularly reviews current database and systems processes with consideration of alignment with office policies and key objectives
Makes recommendations for revisions to processes based on independent data collection and research, centering the overall enrollment objectives of the office
Considers anticipates policy changes, focusing on whether they will necessitate processing changes, and identifies steps necessary to create optimal alignment
Serves as the primary point of contact for outside vendors specific to the admissions process
Evaluates office needs and makes recommendations regarding the acquisition of additional tools necessary or beneficial. In the event this leads to the integration of new systems or technologies, and works closely with IT to coordinate the onboarding of those changes
In coordination with the Data Systems Analyst, and under the direction of the Director of Admissions and Operations, works effectively with a wide range or applications and tools such Qualtrics, DocuSign, and Google Forms in order to launch specific admissions-related projects in a timely manner (e.g., Binding Early Decision agreement, GRE/GMAT form, Supplemental Gift Aid application)
Communicates with applicants regarding application completion or status, updates student records in UNITE and/or SIS, and audits files for completion and consistency
Plans timetables and identifies benchmarks within the application cycle in order to ensure we are achieving our goals
Identifies issues that may arise and communicates these to the Director of Admissions and Operations and/or Assistant Dean of Admissions and Financial Aid
Under the supervision of the Director of Admissions and Operations, communicates multiple high-stakes messages, e.g., fee waiver decisions, admissions decisions and related information to applicants
Assists with coordination of annual updates to Admitted Students Website, Orientation website, and other related web content
Assists with responding to Admissions-related email messages and managing inboxes (admissions@law, admits@law)
In collaboration with the Director of Admissions and Operations, annually (and as needed) revises the departmental Communications Plan
Identifies benchmarks and key deliverables, and establishes systems to ensure those are met
Communicates proactively both within and outside of the department to ensure the timelines are well understood, including defining the lead time necessary for each facet of the plan
Works extensively with the Communications department to project manage the updating and delivery of key print materials, such as the Viewbook, Admit Packet, etc
Works diligently and in partnership with others to ensure accuracy, execution and delivery of materials by critical deadlines
Creates timelines and workflows to plan receipt and distribution of materials
Manages all standard departmental communications to applicants and admit (e.g., BED admit letter, RD admit letter) and coordinates annual updates. Sends drafts out for review and changes, and proactively partners with others (Dean of Admission and Financial Aid, Dean of Career Development, Dean of Students, executive assistant to the Dean) to make sure deadlines are met
Using excellent professional judgment, provides substantive information via telephone, email, and in person on law school admissions requirements to the J.D. program, application process, planning visits, scheduling appointments, prerequisite courses, school/college programs and curricula, specific financial aid, housing, career opportunities, resources, and additional information. Issue-spots and escalates issues when appropriate
As needed, performs recruitment activities, including writing or editing materials, and represents the school/college/department at admissions events and other forums
May plan visits to schools, and schedule and give independent presentations, but primarily works with other team members to ensure collection and collation of meaningful data from such events, such as creating registration systems or tracking attendance, and works to integrate this information into other processes such as file review
Under direction and guidance of the Director of Admissions for Outreach and Recruitment, plans, organizes and/or assists with events to enhance recruitment and yield, including individual Admit Visits, mentoring programs, and similar activities. Focuses on creating sustainable systems for greater effectiveness of programs, and coordinates with other team members to track key data points that can assist with yield modeling, etc. that is performed elsewhere in the department
Generates Candidate Referral Search (CRS) queries to share information with desirable candidates
Identifies opportunities to streamline processes in incorporating new technology and/or admissions evaluation tools, such as interviews
Works collaboratively with DAR to coordinate data exchange with Xinspire or similar alumni-admitted student contact program
Processes fee waiver requests and updates fee waiver form (working with IT) as needed
May work with LSAC or campus to create systems that make the application or awarding process more streamlined and automated
Under the supervision of the Director of Admissions and Operations, and working collaboratively with the Data Systems Analyst, supports deployment of surveys and other data collection moments to assist with review of initial gift aid eligibility
With a high degree of accuracy, collects and collates responses to create usable data sets for analysis
Generates historical and real-time reports to assist with gift aid review as needed
Creates initial gift aid-related communications, including award letters, with an exceptional attention to detail
Exercises exceptional professional judgment in reviewing, evaluating, and recommending applicants for admission using established and predefined guidelines
Assesses applicants for motivation, initiative, leadership potential, work/life experience, extracurricular activities, socioeconomic status, and educational/personal hardship
Under the parameters and with the objectives set forth by the Dean of Admissions and Financial Aid, interprets the Faculty Policy Governing Admissions, Application Review Handbook, and other critical guidelines in individual cases using the principles of holistic review
Using established guidelines, applying acquired knowledge of college/school/department requirements and applicant pool to assess applicants' overall record and experience for admissions recommendation
Consults with senior level staff when reviewing more complex applications
Engages in professional development and training opportunities as needed
Performs additional duties within the scope of this classification as assigned
Qualification
Required
Highly advanced interpersonal and communication skills (both verbal and written), and the ability to employ active listening skills and the ability to develop persuasive and compelling arguments
Ability to provide a high level of customer service and responsiveness
Strong ability to work independently and collaboratively as a team member
Strong organizational skills with demonstrated ability to prioritize and meet deadlines
Strong attention to detail
Ability to exercise a high degree of professional judgment and discretion while maintaining a high level of confidentiality
Must be able to travel nationally for outreach and recruitment events (up to 10%)
Ability to reliably travel to and from the primary work location and other designated sites as required to fulfill job responsibilities such as regional events
Demonstrated ability to work effectively and collaborate with individuals and groups from a wide range of backgrounds, experiences, and perspectives
Demonstrated commitment to fostering an inclusive and supportive environment that promotes collaboration and mutual respect among all members of the UC Berkeley community and its stakeholders
Must demonstrate strong interpersonal skills, including the ability to engage with and understand individuals from varied academic, socioeconomic, cultural, disability, gender, and ethnic backgrounds
Experience working with data management systems to generate reports and process data
Bachelor's degree in related area and/or equivalent experience/training
Preferred
Experience in law school or other higher education admissions setting
Benefits
Eligible for UC Benefits
Professional development activities
Company
UC Berkeley Law Pro Bono Program
Berkeley Law’s Pro Bono Program offers students the opportunity to engage in meaningful client service as early as their first semester of law school.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase