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Alaffia Health · 3 days ago

Senior Product Manager

NYC Metro Area

Full-time

Hybrid

Senior Level

$175K/yr - $200K/yr

7+ years exp

Alaffia Health is a high-growth startup focused on transforming the U.S. healthcare system by reducing waste and administrative burdens through advanced AI solutions. The Senior Product Manager will lead the strategy and development of the Payment Integrity workflow platform, driving product vision and collaboration across teams to optimize operations and enhance product features.

Artificial Intelligence (AI)Health CareMachine Learning

Hiring Manager

Paul D'Souza

Responsibilities

Own and execute the product strategy for the Managed Service App and Automation Roadmap, including core data schema evolution, scalable data ingestion pipelines, UX and feature enhancements, end-to-end workflow optimization, and AI/ML/GenAI-driven automation

Define and prioritize features that directly impact key operational and financial metrics such as claim throughput, claims savings, audit findings throughput, and review lead time

Establish and communicate a clear product vision and multi-quarter roadmap that balances workflow efficiency, auditor experience, system performance, and platform extensibility

Identify opportunities to apply GenAI (e.g., natural-language review automation, claim summarization, agentic workflow orchestration, exception handling) to reduce reviewer burden and improve audit quality

Serve as the product owner for Payment Integrity workflows, partnering closely with PI Operations leadership to deeply understand user needs, pain points, and process inefficiencies

Collaborate with Engineering to drive efficient delivery, manage technical debt, align architecture decisions with long-term product strategy, and ensure scalable system design

Collaborate with AI teams to define use cases, evaluate model feasibility, drive experimentation, validate accuracy and safety requirements, and integrate intelligent agents and GenAI capabilities into payment integrity production workflows

Coordinate with Data Engineering to enhance data ingestion, reporting, analytics, and automation capabilities aligned with customer and internal operational needs

Ensure product compliance with healthcare security and privacy requirements, including supporting HITRUST R2 certification activities

Qualification

Product StrategyWorkflow AutomationAI/ML IntegrationCross-functional CollaborationHealthcare Domain ExpertiseAgile MethodologiesAnalytical SkillsProblem-solving SkillsCommunication Skills

Required

7+ years of product management experience, including experience owning major product areas end-to-end in SaaS, healthcare technology, or workflow-centric platforms

Proven experience defining product strategy, building roadmaps, and leading cross-functional teams at scale

Strong analytical and problem-solving skills; able to translate operational goals and user needs into actionable product requirements and measurable outcomes

Experience delivering workflow automation, enterprise-grade applications, or operational tooling for complex business processes

Ability to work through ambiguity, drive alignment across diverse teams, and communicate complex concepts clearly to technical and non-technical audiences

Experience with agile development methodologies and product roadmap planning

Preferred

Domain expertise in healthcare payment integrity, claims auditing, medical billing, or related operational workflows

Working knowledge of clinical coding systems (CPT, ICD-10, HCPCS, DRG) and claim data structures

Hands-on experience building or integrating AI/ML or GenAI-powered features—such as task automation, classification models, natural language workflows, or agent-based systems

Familiarity with healthcare regulatory and compliance standards, including HIPAA and HITRUST

Background in B2B SaaS products, particularly those used by operations, clinical, or financial teams

Experience with low-code configuration tools, workflow engines, or rules-based automation platforms