Director of Retail Operations & Expansion jobs in United States
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UNice, Inc · 16 hours ago

Director of Retail Operations & Expansion

UNice, Inc is a global leader in 100% human hair wigs, dedicated to delivering high-quality products and exceptional customer experiences. They are seeking an experienced Director of Retail Operations to manage and grow their U.S. retail presence, overseeing multiple store locations and driving sales performance while leading new store expansions.

BeautyPersonal HealthWholesale
Hiring Manager
christine hu
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Responsibilities

Lead daily operations for multiple retail stores across the U.S., ensuring sales goals are met or exceeded
Develop and execute sales strategies in alignment with company growth plans
Oversee store expansion, including site selection, evaluation, and launch coordination
Monitor store performance metrics and implement action plans for improvement
Ensure operational compliance, inventory accuracy, and effective merchandising
Recruit, train, and mentor store managers and staff to deliver high performance
Conduct market research to identify opportunities and stay ahead of industry trends
Prepare and present regular performance reports to senior leadership

Qualification

Retail operations managementNew store openingsInventory controlSales performance analysisBilingual in EnglishChineseLeadership skillsCommunication skillsProblem-solving skills

Required

5+ years of retail operations management experience, with at least 2 years managing multi-location or chain store operations
Proven track record in new store openings and expansion
Strong leadership skills with the ability to motivate and develop teams
Proficiency in inventory control, merchandising, and sales performance analysis
Fluent in English and Chinese
Excellent communication and problem-solving skills

Preferred

Apparel, beauty, accessories, toys, or similar retail categories
Experience in both in-store and online-to-offline (O2O) sales

Company

UNice, Inc

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