Managing Director Complex Claims - TPA Oversight jobs in United States
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AIG · 1 day ago

Managing Director Complex Claims - TPA Oversight

AIG is a global leader in commercial and personal insurance solutions, and they are seeking a Managing Director Complex Claims - TPA Oversight to lead their claims management team. The role involves managing a team of adjusters, driving technical excellence, and collaborating with various stakeholders to ensure effective claims handling and compliance with guidelines.

BankingFinancial ServicesInsurance
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H1B Sponsor Likelynote

Responsibilities

Manage, lead, and direct a team of Adjusters/Complex Directors handling Complex Automobile, General Liability and Property claims
Drive technical excellence in order to control indemnity and expense loss and litigation costs through timely and appropriate reserving, trial preparation and ultimate resolution claim closure
Collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders are in agreement with the litigation strategy
Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends
Partner with TPA Governance and Relationship Management to help TPAs and Insureds comply with claim handling and reporting guidelines
Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials

Qualification

Claims management experienceTechnical expertise in insuranceAnalyticalProblem-solving skillsMulti-state adjuster licensesInterpersonal skillsOrganizational skillsDecision-making skillsCreativity in problem-solvingTeam collaboration

Required

Bachelor's Degree or equivalent required
Prior claims management experience desired
Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks and prioritize projects while managing competing priorities
Must be willing to work independently and as part of a team
Effective decision-making skills including the ability to recognize, analyze, and improve claims performance against standards and goals
Strong technical expertise interpreting insurance contracts
In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
Advanced analytical and problem-solving skills
Should also have a demonstrated ability to initiate and champion change initiatives that leverage technology
Creativity in resolving challenging business problems, as well as ability to achieve business goals and objectives is essential

Preferred

Multi-state adjuster licenses preferred

Benefits

Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan.
We’re proud to offer a range of competitive benefits
Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development

Company

AIG is a global insurance company providing insurance products to support clients in business and in life.

H1B Sponsorship

AIG has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (4)
2022 (23)
2021 (5)
2020 (13)

Funding

Current Stage
Late Stage

Leadership Team

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Kelly Lafnitzegger
Executive Vice President and Chief Human Resources Officer
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Charlie Fry
EVP, Reinsurance Purchasing and Risk Capital Optimization
Company data provided by crunchbase