Apply on Employer Site

Heights Wellness Retreat · 5 months ago

Membership Sales Manager

Cypress, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Heights Wellness Retreat is seeking a Membership Sales Manager to join their leadership team and promote a balanced lifestyle for members and guests. The role involves managing membership sales training, ensuring exceptional guest service, and driving revenue while developing and retaining top talent.

Health Care

Responsibilities

Directly supervise and be accountable for all aspects of Retreat membership operations, from driving revenue and profitability, ensuring brand systems and processes are adhered to with consistency through each shift

Recruit, hire, train, develop and retain top talent

Effectively create and manage team member schedules to ensure proper execution of daily operations

Set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals

Lead by example, demonstrating the ability to achieve personal as well as team goals

Dedicate time to work the floor to provide your team with in-the-moment coaching

Create an environment that is passionate about providing supreme guest service

Focus on building guest loyalty by consistently following the proven operating system of Massage Heights

Enhance the value of the Massage Heights brand name in the minds of current and future guests by supporting and implementing the brand’s Mission, Core Values and Strategies

Plan, prepare and execute events to promote Massage Heights in your area

Conduct the necessary marketing activities to drive leads

Develop partnerships with local businesses in your area

Qualification

Membership sales managementTrainingCoachingLeadership skillsRetail management experienceCustomer serviceBasic business mathStandard software knowledgeInterpersonal skillsOrganizational skillsConflict resolution

Required

Minimum 2 years membership-based service and/or retail management experience

Experience managing hourly wage employees

Self-starter mentality with strong leadership, organization, communication and interpersonal skills

Must have proven track record as a top performer in sales

Possess excellent interpersonal and communication skills

Experience in training, coaching, and conflict resolution

Strong leadership and excellent organizational skills

People oriented with strong customer service

Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline

Demonstrate working knowledge of computers and standard software

Basic business math skills

Professional appearance

Reliable Transportation

Must be able to work varied hours to include weekends, evenings, holidays, etc

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Training & development

Wellness resources

Company

Heights Wellness Retreat

Glassdoor3.1

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.

Founded in 2004

San Antonio, Texas, USA

1001-5000 employees