Broward County Government · 3 weeks ago
Information Technology Specialist - Computer Aided Dispatch (CAD)
Fort Lauderdale, FL
Full-time
Hybrid
Mid, Senior Level
$87K/yr - $139K/yr
4+ years expBroward County Government is seeking qualified candidates for the Information Technology Specialist position focused on Computer Aided Dispatch (CAD). The role involves maintaining mission-critical servers and client applications for public safety operations, providing technical expertise and project management for large-scale IT initiatives, and ensuring uptime and reliability for emergency response systems.
GovernmentNon ProfitOffice Administration
Responsibilities
Maintaining the design and integrity of mission critical servers and client applications used to support the operation of Broward County’s Public Safety E911 Answering Points (PSAP) and Computer Aided Dispatch (CAD) system with 99.999% reliability and uptime
Providing onsite, remote, and on-call support to public safety end users who have critical response time requirements
End user feature and functionality planning, acceptance testing, implementation of version upgrades, system maintenance, system configuration, and general oversight of the Regional Public Safety Application systems
Planning long-range strategic evolution and integration of county-wide, multi-agency, multi-discipline, multi-jurisdictional CAD and related software application technologies and infrastructure to be regional and state-wide interoperable with other public safety departments
Managing large scale information technology projects
Developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports
Providing high-level technical expertise and project management direction of multiple large scale information technology initiatives including technological research, analysis, design, development, and implementation of projects
Reviewing County-wide information technology strategic direction, recommending approaches for incorporation of the emerging technologies when appropriate, and implementing the approved approach
Reviewing programming techniques and recommending information technology solutions, enhancement plans, and related cost-benefit comparisons
Supervising professional and technical personnel in assigned work teams or sections
Planning, organizing and implementing approved emerging technologies
Administering County-wide technological specialty functions
Performing project management responsibilities for large scale complex information technology projects
Reviewing systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards
Documentation of deployment, security, quality assurance, change controls, and compliance
Analyzing, planning, recommending, and implementing solutions and/or automated enhancements to application workflow processes directly related to public safety 911 call centers and law/fire emergency response
Maintenance, configuration programming, feature and functionality review and implementation, acceptance testing, version upgrades
Advanced troubleshooting, identification, diagnosis and reporting of application bugs, beta testing, system maintenance, system configuration
Installation and support of applications, monitoring continuous system health, security audits, system alerts and notifications, health checks
Providing 24/7 on-call support, engaging stakeholders for incident progress, impending changes, outages, feature/functionality review, and proactive system enhancements
Qualification
Required
Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field
Four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management
Two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations
Possession of or eligibility to obtain basic FCIC/NCIC certification
Possession and maintenance of a Florida Class E Driver's License
Preferred
Experience with performing research, data analysis, and feasibility studies in order to submit technical and management reports
Experience with providing client laptop and desktop hardware support and administration
Experience with database administration
Experience with leading continuous improvement programs related to public safety applications
Virtualization Administration Certifications (Citrix, VMWare, HyperV, or closely related application)
Project Management Certificates (PMP, PgMP, or closely related field)
Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt)
Network Administration Certifications (CCNA, CCIE, CISSP, or closely related field)
Database Administration Certifications (SQL, Oracle, or closely related application)
Presentation or Training Skills in Mission Critical Public Safety Services and Applications
Software or Application Programming Skills
Technical Writing or Documentation Skills
Master's Degree or higher in Electrical Engineering, Business Administration, Computer Science, MIS, or closely related field
Benefits
High Deductible Health Plan – Bi-weekly Premiums
Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2600 Annually
Consumer Driven Health Plan – Bi-weekly Premiums
Single $82.58 / Family $286.79
Florida Retirement System (FRS) – Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
Paid Parental Leave
Company
Broward County Government
Broward County Government is a government nonprofit website that provides information about the city and administration.
Founded in 1915Fort Lauderdale, Florida, USA
5001-10000 employees
H1B Sponsorship
Broward County Government has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
G
George Tablack
Chief Financial Officer
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